What's It Like to Work at PG Forsta in New York?

Key Insight for Candidates

• Mission & Purpose: In New York, work connects to improving patient, customer, and employee experiences through the Human Experience platform, giving many roles a clear sense of impact. The organization’s healthcare depth alongside CX/EX work provides local teams with mission‑driven outcomes to aim for.
• Work-Life Balance: New York roles benefit from remote‑friendly and flexible arrangements highlighted across the company, which many find supportive of balance. Flexibility spans distributed work and hybrid options depending on role.
• Learning & Development: In New York, employees can grow through varied, global‑scale projects and customized development tracks emphasized by the company. Access to broad datasets and evolving AI/XM initiatives under the new parent context expands skill‑building opportunities.

• Change Fatigue: In New York, sequential acquisitions and integrations (Press Ganey + Forsta, InMoment, and Qualtrics) introduce shifting processes, tools, and priorities that some find disruptive. Operating models and branding are still being harmonized.
• Workload & Burnout: Enterprise and healthcare‑regulated clients create deadline‑driven, process‑heavy work that can spike intensity around reporting and regulatory cycles. Complex stakeholders and delivery expectations can strain capacity on client‑facing teams.
• Job Insecurity: In New York, integration periods and reports of layoffs have raised concerns about role stability in parts of the organization. Strategy refreshes and reorgs can create uncertainty about longer‑term fit for some groups.