Teams at Pilotfiber

Processes accounts payable and receivable transactions, performs reconciliations and journal entries, supports month-end close and revenue recognition, manages credit card and partner payments, assists with audits and cost analysis, and contributes to accounting policies and ad hoc projects.

Onboard business customers through service activation, coordinate installations and upgrades, resolve escalated issues, and support retention and upsell efforts. The role advocates for customers across service delivery, network operations, and engineering teams; maintains accurate lifecycle data; and provides insights and improvement recommendations to management.

Serve as primary project manager for Real Estate New Build projects, coordinating surveys, access agreements, COIs, and stakeholder communications. Maintain and QA Salesforce data, support account managers and sales teams with research, lead qualification, broker program administration, and administrative tasks to ensure smooth project handoffs and ongoing building onboarding.