Teams at Pivotal Health

Leads the Infrastructure team, owning Terraform-based GCP infrastructure, CI/CD pipelines, Cloud Run deployments, uptime, observability, alerting, and on-call reliability. Manages and grows an experienced engineering team while remaining hands-on with architecture, production debugging, root-cause analysis, and AI-driven delivery automation. Partners across engineering, data science, and AI platform teams to establish scalable, reliable deployment systems and improve developer workflows.

Own product initiatives for healthcare claim case execution through discovery, delivery, measurement, and iteration. Improve federal and state IDR workflows across eligibility, batching, negotiation, and arbitration. Use SQL and data analysis to identify bottlenecks, guide prioritization, and measure outcomes. Partner with operations and engineering to translate complex problems into practical product improvements and maintain progress across cross-functional teams.

Own product initiatives for Pivotal Health’s healthcare reimbursement and IDR platform. Learn operations, identify manual process gaps, translate them into product improvements, and use data, experiments, machine learning models, and LLM evaluations to improve claim recovery strategies. Shape the roadmap, define requirements, partner with Engineering, and measure outcomes from discovery through launch.