Teams at Popl

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

The Customer Solutions Engineer role involves onboardings, CRM integrations, technical setups, and providing customer support during real-time scenarios while enhancing internal team knowledge sharing.

The Senior Account Executive will manage inbound leads, build sales pipelines, develop relationships, conduct product demos, and achieve sales targets while collaborating with various teams to enhance the customer experience.