Teams at Professional Case Management

Support revenue accounting and recurring billing processes, manage invoicing and accounts receivable, perform month/quarter/year-end close tasks, prepare revenue journal entries and reconciliations, ensure GAAP compliance and internal controls, partner with Finance/Operations/IT to resolve billing discrepancies and improve automation and reporting.

Lead product strategy and roadmap for the eSource ecosystem (RealTime, CRIO). Act as SME for platform deployment, vendor governance, data integrity, and regulatory compliance. Serve as product owner, define requirements and business cases, prioritize backlogs, coordinate cross-functional delivery, support change management and user adoption, and measure performance to drive continuous improvement.