Teams at Prove

Leads Prove’s global implementation organization and owns the strategy, processes, and delivery engine for customer onboarding and API integrations. Responsibilities include scaling distributed teams, standardizing implementation playbooks, reducing time to live, improving margins, overseeing complex integrations, coordinating with Sales, Finance, Product, and Engineering, and engaging executive customer stakeholders. The role also establishes KPIs covering onboarding health, revenue recognition, resource utilization, customer success, and implementation satisfaction.

Manage billing and collections operations, supervise and develop the accounts receivable team, improve cash flow and reduce bad debt. Responsibilities include invoice processing, collections strategy, dispute resolution, credit review, cash flow forecasting, expense auditing, AR reporting, financial controls, compliance, and cross-functional process optimization. The role requires ERP, usage-based billing, and advanced Excel proficiency, with direct people-management experience.

Manage channel partners, resellers, and strategic alliances by advising on business goals, conducting QBRs, driving adoption, monitoring partner health, forecasting indirect revenue, securing renewals, identifying cross-sell opportunities, and resolving escalated issues. The role requires strong relationship management, product knowledge, data-driven business case development, and collaboration across sales, support, technical, product, and fraud teams. Travel is approximately 20% for partner visits and industry events.