Teams at Qualtrics

Leads go-to-market readiness for new SaaS products and services, designing scalable customer lifecycle workflows across quoting, provisioning, implementation, support, and renewal. Develops sales and delivery assets, manages cross-functional launch plans and risks, aligns stakeholders across Product, Sales, Services, Legal, Finance, and Operations, and translates field and customer insights into product strategy recommendations.

Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.

Lead enterprise SaaS sales into K-12 school districts, regional education agencies, and state education departments. Build strategic account plans, advise education executives, orchestrate complex multi-stakeholder sales cycles, navigate public procurement and RFPs, and close large multi-year agreements. Manage cross-functional deal teams, maintain forecasts and pipeline discipline, and use MEDDPICC, Salesforce, Gong, and Clari to achieve ambitious ARR targets. The role is remote-oriented with 25%–40% travel for client meetings and conferences.