Teams at Queensboro Toyota Inc.

Respond to online customer inquiries, demonstrate Toyota products, understand consumer needs, provide excellent customer service, introduce customers to the dealership and Toyota brand, and enhance the vehicle-shopping experience. The role requires strong computer skills, a courteous and enthusiastic attitude, teamwork, and successful completion of background and drug screening.

Oversee and measure the dealership's customer relationship strategy and outcomes. Manage employee development by running training programs, tracking team progress, and improving staff performance.

Greet and assist customers and callers at an automotive dealership, direct them to appropriate staff, update customer records, type correspondence, schedule and confirm sales appointments, and support sales and customer retention processes. Maintain professional appearance and work cooperatively with the sales team.