Ramp Benefits Overview

Own Ramp’s financial-crimes compliance controls-effectiveness framework across manual procedures, detection rules, automation, and AI-enabled workflows. Establish testing, documentation, evidence retention, monitoring, issue remediation, and governance standards. Partner with Product, Engineering, Design, and Data teams to embed BSA/AML and sanctions requirements into technology initiatives. Evaluate emerging risks, control gaps, AI outputs, and remediation efforts while supporting audits, regulators, bank partners, and heightened compliance reviews.

Administer and improve go-to-market business systems supporting Sales, Account Management, Partnerships, and Product teams. Build Salesforce automation, validations, and applications; implement systems and integrations; translate business requirements into specifications; manage end-to-end implementations; create performance and data-accuracy reports and dashboards; and maintain systems documentation. The role requires strong Salesforce and marketing automation expertise, structured problem-solving, communication, and autonomous execution.

Leads Ramp’s Strategic Technical Consulting team and owns post-sales technical implementation for major enterprise accounts. Responsibilities include coaching senior consultants, overseeing solution design and delivery, managing escalations, co-owning activation milestones, defining the strategic delivery model, forecasting capacity, tracking KPIs, and partnering with Customer Success, Sales, Product, Engineering, and Operations. The role also translates customer needs into product improvements and serves as the senior technical leader for complex ERP, API, and financial-system implementations.