Teams at The RealReal

Manage inbound consignment processing, inventory control, and data entry to maintain service level agreements. Coordinate logistics for shipments and transfers, communicate with internal teams and consignors, uphold loss prevention and safety, and ensure accurate records in the client management system.

Lead the MarTech product vision and strategy to optimize acquisition, retention, CLV and ROAS. Own core marketing data and tech infrastructure (CDP, identity, automation), manage multiple engineering squads and data science partners, write technical requirements, prioritize roadmaps, measure impact, and mentor cross-functional product talent.

The Customer Experience Lead enhances customer service and supports store operations, driving sales and brand loyalty while coaching team members.