Teams at The RealReal

Qualify marketing-generated and inbound leads interested in luxury consignment, conduct outreach by phone, text, and email, nurture prospects through follow-up, educate leads on the consignment process, and route qualified opportunities to the appropriate sales channel. The role is fully remote, requires full-time availability, and includes one weekend workday.

Drives luxury consignment growth by acquiring new clients, reactivating lapsed consignors, managing sales pipelines, conducting in-home appointments, and meeting quotas. Provides high-touch client consultations, presents contracts, advises on pricing, coordinates item pickup and shipment, and collaborates with retail and consignor relations teams. The role is field-based, requiring more than 70% travel within the assigned market, strong relationship-building, and expertise or passion for luxury fashion.

Leads integrated go-to-market strategy across campaigns, launches, seasonal moments, partnerships, and company priorities. Aligns brand, creative, communications, performance marketing, CRM, product, retail, and other teams around objectives, audiences, messaging, timelines, KPIs, and ownership. Establishes planning cadences, governance, measurement frameworks, and optimization loops; recommends prioritization and resource tradeoffs; presents plans to senior leadership; and manages marketing talent while remaining hands-on.