Teams at Redis (redis.io)

Lead and mentor a global GTM Systems Engineering team that designs, builds, and runs the Salesforce platform and integrations. Own engineering best practices, architecture reviews, CI/CD, automated testing, AI-assisted development adoption, sprint planning, incident management, stakeholder translation of requirements, integration patterns, system health metrics, and data security/compliance.

As a Technical Support Engineer, you will resolve complex software issues, provide customer support, collaborate with engineering, and ensure timely resolutions for high-profile clients.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.