Teams at Relativity

Lead partner communications, community programming, and recognition to engage and retain commercial partners. Manage partner portal content, channel webinars, partner briefings, regional events, advocacy and awards, competency validation, and feedback-driven program improvements to increase adoption and partner-driven business outcomes.

Lead roadmap and execution for document conversion and enrichment features. Work with customers, engineering, sales, and design to define requirements, prioritize backlog, track product metrics, and drive adoption. Provide technical leadership on cloud architecture, scalability, reliability, and performance while breaking projects into iterative releases and producing go-to-market content.

Serve as the technical account lead for Relativity customers: develop account plans, drive technical success plans, resolve critical incidents, partner cross-functionally to improve product experience, and advise customers on best practices. Maintain SME-level Relativity knowledge, contribute to KCS processes, and support capacity planning and service quality.