Teams at Reliance Matrix

The National Client Executive manages client relationships for national accounts, drives retention and growth, and develops strategies for client success while ensuring high customer satisfaction.

The Claims Examiner I processes short-term disability and paid family leave claims, ensuring compliance with state laws while managing claim investigations and customer communication.

Serve as primary strategic advisor for assigned middle-market clients on benefits, leaves, ADA, and claims. Build relationships, lead renewals and upsell, coordinate cross-functional teams to resolve escalations, drive revenue growth, ensure contract compliance, mentor colleagues, and manage complex projects with advanced analytics and operational excellence.