Teams at Research Foundation of the City University of New York

Provide front-desk and administrative support for the Bronx SBDC, handling reception, calls, scheduling, client intake, data entry (CRM), event coordination, marketing support, basic reporting, and technology-assisted communications. Help maintain office operations, outreach, and confidentiality while supporting outreach, workshops, and process improvements.

Manage the ASISTS enrollment system, enter and maintain student and attendance data, prepare reports for analysis, follow up for outcomes, support intake/registration/testing, assist instructors, develop outreach materials, and complete required trainings.

Coordinate and manage the IELCE ESOL program: outreach, intake, placement, curriculum implementation, staff supervision, data collection/reporting, partner relations, and meet grant targets for attendance, testing, certification, and employment.