Teams at RFA

Lead technical delivery of mid-to-large IT projects including analysis, system integration, infrastructure deployment, testing, documentation, and stakeholder management. Drive standardized QA, automation, and AI-native practices to improve consistency, speed, and project quality while coordinating vendors and cross-functional teams.

Manage and grow client accounts by understanding business and IT needs, developing solution-based roadmaps, coordinating internal teams, negotiating contracts, tracking opportunities, and serving as escalation point while representing the company at events.

The Client Services Engineer provides technical support to users, troubleshooting hardware and software issues, managing systems, and enhancing client operations. They handle tiered support responsibilities and maintain client interfaces using effective communication skills.