Teams at Rightway

Manage daily accounting operations (AP, AR, cash, payroll), prepare journal entries and reconciliations, support month-end and year-end close, assist with financial statements, audit preparation, sales/use tax filings, and cross-functional projects to improve processes and reporting.

Serve as primary client contact for a portfolio of accounts on the Care Navigation team. Build relationships with brokers, carriers and TPAs; monitor client health and KPIs; lead renewals, upsells and QBRs; resolve escalations; drive cross-functional collaboration; and translate data into actionable insights to improve client outcomes and retention.

Own and grow a portfolio of client accounts for Rightway’s Care Navigation product. Build relationships with brokers, carriers and TPAs; drive renewals, upsells, success metrics, reporting, and quarterly business reviews; resolve escalations; collaborate cross-functionally; and deliver product training and operational improvements to maximize client satisfaction and retention.