Jobs at Rimini Street

The Customer Engagement Programs Director is responsible for designing and managing global customer success programs to drive retention and executive engagement. The role facilitates account managers with resources and develops internal and external communications to enhance client relationships.

Hands-on individual contributor who leads complex, cross-functional global projects from activation through post-implementation review. Establishes Agile project playbooks, manages scope, schedule, budget, risks, governance and change management, and serves as SME/stakeholder to ensure deliverables meet quality standards while driving on-time, on-budget outcomes.

Provide expert-level SAP FICO support with emphasis on Controlling (product costing, material ledger), troubleshoot complex production issues, perform root-cause analysis, support SAP PS, collaborate with ABAP and integration teams, deliver fixes and data corrections, and maintain 24x7 SLA-driven global customer support.

Embed with enterprise clients to design, build, and operationalize agentic AI solutions in production. Lead discovery, architecture, production-grade coding, retrieval pipelines, agent orchestration, governance, evaluation suites, observability, and secure integrations. Drive cutover, handover to support, escalation, and produce reusable patterns and accelerators.

Provide remote, mission-critical SAP Basis support: troubleshoot complex issues, develop and package fixes, create scripts to correct data, support HANA and S/4 HANA environments, manage key accounts, deliver functional support and training, and collaborate in a 24x7 global support organization while working flexible EST/CST hours.

The Global Integrated Campaigns Senior Manager at Rimini Street is responsible for creating and executing multi-channel B2B campaigns that drive demand and measurable business impact, while ensuring alignment across teams and optimizing performance through data analysis.

Lead North America client lifecycle to drive retention, renewals, value realization, executive engagement, advocacy, and cross-sell growth. Build and manage a quota-bearing client engagement organization, develop scalable account planning and cross-sell programs, identify and mitigate at-risk accounts, and coordinate cross-functional execution to meet renewal and expansion targets.

Lead global consulting offer portfolio: define unified offer framework, productize repeatable consulting services, govern lifecycle and quality standards, enable GTM and sales, and drive cross-functional alignment to scale consulting offers and improve business metrics.

Lead and grow a team of 5-8 Account Executives to exceed quarterly and annual quotas. Hire, onboard, train, coach, and mentor AEs; develop territory and account plans; collaborate with marketing and leadership on go-to-market strategy; forecast in Salesforce.com; represent the company at events; and travel ~25% to support sales opportunities and accelerate regional growth.

The Sr. Agentic AI Sales Executive is responsible for achieving sales targets through building relationships with executives, driving AI ERP solutions, and managing the sales cycle closely to support growth and transformation in enterprise solutions.

Define and execute enterprise strategy for data, analytics, AI, automation, and innovation. Build data governance, architecture, engineering, BI, and AI adoption (including Generative and Agentic AI). Identify high-value use cases, scale emerging technologies, partner with IT functions, lead high-performing teams, advise executives and board-level stakeholders, and ensure security, privacy, governance, and responsible AI compliance.

The Senior Director, Global Sales Development oversees the global Sales Development strategy, ensuring effective pipeline generation and alignment with revenue goals across regions. This role influences operations, tools, and talent frameworks without direct management, while defining SDR standards and practices.

The GVP, Global Partners, Alliances and Channels will develop and execute a global partner strategy, manage partner effectiveness, and build a partner ecosystem to drive sales and growth.

Lead SAP regulatory updates for clients, ensuring compliance with legislation. Facilitate discussions, create specifications, and manage testing processes to deliver quality updates.

The Partner Director will develop relationships with partners, manage onboarding, drive sales, and ensure strategic growth in the NAMER region for Rimini Street.

Lead client-facing, remote implementations of Rimini Street products; manage project plans, milestones, risks and cross-functional technical teams; communicate status to stakeholders and executives; improve PMO methodologies, provide training, and ensure on-schedule, high-quality delivery using Agile, Scrum, Waterfall, or hybrid approaches.

Provide remote, expert-level support for SAP IS-U and Billing across complex, integrated environments. Troubleshoot and resolve critical issues, develop and deliver fixes, create scripts to correct data, support customizations, manage key accounts, provide training, and contribute to knowledge sharing and 24x7 support operations.

The Product Management Director leads the development and evolution of Rimini Manage offerings, ensuring alignment with customer needs and operational viability while collaborating cross-functionally to enhance service effectiveness and performance metrics.

The Corporate Counsel, Innovation will advise on AI technologies, compliance with intellectual property and privacy laws, draft contracts, and partner with engineering teams.

Provide remote support for EBS applications, troubleshoot issues, configure Oracle ASCP modules, and lead implementations while ensuring project delivery.