Teams at Rio Grande

The eCommerce Business Analyst gathers and translates business requirements for customer-facing websites and digital commerce platforms. Responsibilities include creating user stories and acceptance criteria, liaising between stakeholders and development teams, supporting UAT and deployments, configuring CMS and commerce settings, and improving product catalogs, search, navigation, content, merchandising, integrations, and customer experience. The role also analyzes performance and operational metrics while managing multiple enhancement initiatives.