Jobs at Ro

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As an engineer on the Product Growth team, you'll build the products and technology that will enable Ro to expand medical care access to millions of Americans. This team is focused on building awareness and consideration of Ro for our potential members. We’re enabling patients to seamlessly begin treatment on Ro’s platform, while also developing a robust member experience to ensure continuity of care.

We are looking for a Director of Product Design with a focus on Product Growth to lead the vision, execution and optimization of Ro's core patient experience. You'll be accountable for the end-to-end member journey, from acquiring new members through channels such as GetRoman.com and HelloRory.com, to assessing patients’ health needs in our online visits and delivering on-going value through their Ro account. As a leader within the broader Design team at Ro, you'll report directly to the VP, Design and work closely with other Directors to strengthen design processes and culture, and promote design thinking in every area of our organization.

This role will lead all the components of Ro’s pharmacy operations including our pharmacy, supply chain, and logistics teams. The VP of Pharmacy Operations will be responsible for setting the strategy for long term growth while driving process improvements across accuracy, productivity, and costs in the immediate term. The role will create an environment for continuous improvement and innovation that delivers the best healthcare experience for our patients.

As one of your most senior Data Scientists on the team, you’ll be owning and leading projects from start to finish, working closely with internal teams (both data and non-data savvy) to deliver optimized, scalable solutions. We are looking for someone who is motivated to strive for analytical excellence, working on unique high impact problems from teams across Ro’s business. You’re a data-hungry leader with strong technical and statistical aptitude, bringing knowledge around machine learning, modeling, dashboarding, and metrics

We’re looking for a Senior/Staff Data Infrastructure Engineer who is motivated to strive for technical excellence, working on unique high impact problems to empower teams across Ro’s business. You’re a data-savvy engineer with strong technical and communication aptitude, bringing knowledge around infrastructure (including high availability, CI/CD, and deployment strategies), databases, and data pipelines. You’ll own and lead projects from start to finish, working closely with internal teams to deliver optimized, scalable solutions. You’ll regularly bring technical stakeholders, non-technical stakeholders, and fellow engineers together to build sustainable solutions that are good for everyone.

As an engineer on our Patient Care teams, you’ll build the products and technology that enables our physicians to provide safe, high quality care while preserving and protecting the privacy of our members. You’ll do much more than just write code - you’ll be an integral part of the entire product development process, from ideation through delivery and iteration. In collaboration with stakeholders across medical, care, and operations, your work will impact the lives of our members all across the country.

As a frontend engineer on our Product Growth team, you’ll build complex products and systems to provide seamless and delightful experiences for our members. You’ll do much more than just write code - you’ll be an integral part of the entire product development process, from ideation through delivery and iteration. Your work will be seen by and directly impact all of Ro’s members and will be integral to Ro’s success. You’ll work closely with product, design, and engineering teams to create impactful software at a quick pace while developing technical best practices for the entire org.

As an engineer on our Patient Care teams, you’ll build the products and technology that enables our physicians to provide safe, high quality care while preserving and protecting the privacy of our members. You’ll do much more than just write code - you’ll be an integral part of the entire product development process, from ideation through delivery and iteration. In collaboration with stakeholders across medical, care, and operations, your work will impact the lives of our members all across the country. At Ro, you will build technology to help people become a healthier version of themselves, turn physicians into better healthcare professionals and power our increasingly complex operations.

As a Senior Product Designer in Product Growth teams, you’ll build the products that provide a seamless patient experience and drive business growth through end-to-end optimization of the member journey. You will bring a strong mix of design leadership, user-centric problem solving, innovative product insights, and UX expertise to the teams.

We are looking for a strategic product thinker with growth product management experience to help accelerate Ro’s business growth and create the optimal patient experience. You will own a significant part of the patient journey to drive member growth and engagement. This role will report to the Director of Product, Growth and will partner closely with engineering, design, data, and user research.

We are looking for a Senior Product Manager to join the Patient Fulfillment product management team. This team is responsible for ensuring patients receive a best-in-class pharmacy and fulfillment experience. You will report to the Director of Product, Patient Fulfillment and work closely with partners across pharmacy and operations teams to define and build the future of Ro’s telehealth platform.

We’re looking for a Pharmacy Counsel to join our small but growing legal team! This role will report to our General Counsel and will be responsible for the multitude of legal, regulatory, and risk-management issues related to Ro’s pharmacy operations. Who are you? You are comfortable working within a new and evolving industry while handling several projects at the same time. You will have a major impact on Ro’s plans to scale and will work collaboratively with each department at the company. You are collaborative, empathetic, flexible, and eager to learn about all facets of the business.

As a Senior Product Designer in Pharmacy teams, you’ll build the products that enable our Pharmacists to provide safe, high-quality care and operational excellence to our members. You will bring a strong mix of design leadership, user-centric problem solving, innovative product insights, and UX expertise to the teams.

As the Principal Site Reliability Engineer of our Data Storage Systems team, you’ll be pioneering the development of new applications and tools that will help Ro in creating a solid foundation in our databases. We’re looking for a data-driven engineer by trade, who has experience working with and building database schemas used at scale and can evangelize best practices and the importance of database modeling, automation, reliability, and scalability. You’ll be leading various projects critical to Ro’s platforms and collaborating across teams to keep our infrastructure sound and stable.

• Architect, design, implement, test, deploy, and operate backend data systems and services, working with some of the largest datasets at Ro. • Advocate for technical and architectural excellence. Promote high quality standards in engineering best practices that exemplify core tenets of Ro’s solutions in code consistency, performance, and scalability. • Strive for product empathy, thinking holistically through all aspects of the product and systems we’re building. • Lead designs of major software components, systems, and features spanning across Ro’s platform. • Help build teams and cultivate partnerships and collaboration cross-functionally with product, design, and data. • Coach and mentor junior developers, performing code and architectural reviews.

• Establish and evangelize a shared vision across the company for Ro’s delivery of best-in-class medical care. • Guide product strategy and goals for the Patient Care group and build consensus across cross-functional partners. • Foster and sponsor innovation, identifying new opportunities that will revolutionize the future of healthcare delivery. • Partner closely with leaders across Ro to coordinate and scale cross-functional efforts for delivering best-in-class patient and provider experiences. • Build, lead and develop a successful team of PMs.

Working as part of the Medical Content Team, producing high-quality material intended for the general public. Material includes articles on the epidemiology/pathophysiology/treatment of diseases, lifestyle articles centered on medical topics, expert interviews, blog-style articles on topics of personal interest, and reporting on medical news. Articles will be published on Health Guide. Researching topics in-depth by primarily relying on scholarly resources for information. Writing original copy while translating complex medical information into easily-digestible information. Properly citing all material. Identifying opportunities to include graphics, illustrations, video content, and interactive content into material and working with other members of the team to make it happen. Revising your own work based on feedback from peers. Systematically reviewing older content to update relevant facts and figures.

As a Data Analyst, Product you will guide a product squad’s strategy and roadmap. This means everything from leading strategic analyses to inform decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems. You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike. You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough. You have a bias for action, and you love leveraging data to help our members become a healthier version of themselves.

We are looking for a Data Analyst, Revenue Analytics, to own all accounting and financial data across Ro. The core responsibilities will be leveraging data to improve Ro’s Accounting and FP&A capabilities, design production data models for financial tracking, assist in data-intensive FP&A projects, and augment our in-house financial analytics engines. This individual is well-versed in accounting principles and excited to leverage their technical skills (esp. SQL) to enable the highest quality in financial reporting systems. They’ll own and lead projects from start to finish and are very capable of distilling details into clear forms of communication for audiences with varying levels of technical and financial backgrounds. 

As a senior engineering manager on our Product Growth team, you will develop and mentor engineering teams who build complex products and systems to provide seamless and delightful experiences for our members. You’ll be an integral part of the entire product development process, from ideation through delivery and iteration. Your work will be seen by and directly impact all of Ro’s members and will be integral to Ro’s success. You’ll work closely with product, design, and engineering teams to create impactful software at a quick pace while developing technical best practices for the entire org.