Jobs at Ro (Ro.co)

Manage full-cycle recruitment for senior and staff-level engineering roles, build targeted sourcing strategies, partner with engineering leaders, optimize interview processes, and analyze recruiting metrics to improve pipeline and hiring outcomes during a 6-month contract.

As a Staff Software Engineer, you will design and enhance secure identity, privacy-first systems, and manage customer data flows while collaborating with cross-functional teams to ensure compliance and security protocols are maintained.

Lead and grow a Core Infrastructure engineering team owning production-critical systems. Drive execution, reliability, observability, disaster recovery, and cost efficiency. Partner across engineering, security, and data teams to reduce legacy complexity, convert operational pain into durable solutions, and enable AI-assisted engineering workflows while maintaining high standards and team development.

The Senior Software Engineer will design, build, and maintain distributed backend services to enhance patient care workflows at Ro. Responsibilities include improving system performance and collaboration across various teams to ensure quality and compliance.

Design, build, and maintain scalable backend services for patient care workflows, ensuring high performance and collaborating with multiple teams.

Design and implement frontend features for patient and provider web experiences at scale. Build realtime, accessible, high-performance interfaces, own application reliability and monitoring, contribute to architecture and technical roadmap, drive testing and observability best practices, collaborate cross-functionally, and participate in on-call rotations.

Design, build, and maintain provider- and care-team-facing web interfaces for clinical and operational workflows. Own features end-to-end, drive frontend architecture, optimize client-side performance and accessibility, collaborate with product/design/data/clinical teams, instrument metrics, and participate in on-call rotations to ensure reliable production systems.

Design, build, and maintain provider-facing web interfaces for clinical workflows. Own end-to-end frontend architecture, performance, accessibility, testing, observability, and reliability. Collaborate with product, design, data, and clinical teams, contribute to technical roadmap, and participate in on-call rotations to ensure production reliability.

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Provide pragmatic employment law advice across the employee lifecycle, manage disputes and agency inquiries, advise on AI use and employee data privacy, support workforce strategy (classification, remote/cross-border issues), maintain policies and training, and partner on benefits, equity, and adjacent commercial or disputes matters as needed.

Lead earned consumer PR execution: write pitches, secure media coverage, source story ideas, track trends and results, manage agency relationships, draft media materials, and use analytics to quantify impact across Ro's product verticals.

Lead audit readiness and continuous compliance automation: manage Vanta, perform risk assessments and vendor reviews, support SOC 2/HIPAA/HITRUST audits, maintain cyber risk register, and build GRC reporting dashboards with BI tools.

Embed with clinical and operations teams to identify high-value AI opportunities; build LLM-powered features end-to-end including prompts, orchestration, Python services, evaluation suites, golden datasets, and metrics-driven experiments to measure product impact and prioritize work.

Own evaluation, measurement, and optimization of production LLM-powered features. Design reproducible evaluation frameworks, run experiments and analyses to identify failure modes and regressions, build metrics and dashboards, partner with engineering to productionize improvements, and mentor teammates on experimental design and measurement best practices.

As Senior Director of People Operations, you'll lead systems and programs that enhance employee experience, managing HR processes and analytics to drive operational excellence while ensuring compliance and scalability.

Build and ship LLM-powered production features end-to-end: prompt orchestration, tool calling, retrieval/RAG, embeddings, evaluation infrastructure, observability, safety guardrails, and integrations. Collaborate with clinical teams, prototype quickly, measure outcomes, and raise engineering standards through mentorship and technical leadership.

The Manager, People Technology & Analytics role involves overseeing HR technology systems, data governance, analytics, and improving operational efficiency through automation and AI solutions.

Design, build, and maintain high-quality iOS applications for patient care. Lead architectural efforts, improve app performance, and mentor teammates.

Design and maintain scalable backend services, driving engineering excellence and collaborating with cross-functional teams to enhance platform capabilities.

Lead architectural decisions, mentor engineers, and drive technical strategies for scalable software systems, focusing on high-quality solutions and system health.