Jobs at Ro (Ro.co)

Provides legal and regulatory counsel on advertising and product claims for health products. Reviews claim substantiation, scientific and clinical evidence, consumer-facing materials, and campaign content for FDA and FTC compliance. Advises cross-functional medical, regulatory, clinical, growth, and marketing teams on legal risk, required revisions, and supporting evidence. Monitors regulatory developments, enforcement actions, litigation, and state laws while maintaining claim-review documentation.

Leads healthcare advertising and promotion compliance, including FDA and FTC claims review across paid social, television, digital, and other channels. Builds scalable review workflows, claims libraries, marketing guardrails, reporting, and automated compliance solutions. Partners with Growth, Creative, and Clinical teams, manages vendors, improves operational efficiency, and provides practical regulatory guidance supporting timely campaign launches.

Leads the learning strategy and scalable development programs for clinical and non-clinical care delivery teams. Builds learning systems, processes, governance, and a Learning Center of Excellence; evaluates learning technologies; measures knowledge transfer and performance impact; partners with Clinical, Operations, Quality, Product, and Data teams; and develops a high-performing learning and knowledge management team.

Own and optimize Audio and YouTube acquisition campaigns, manage budgets and external partners, evaluate endorser opportunities, and develop creator partnership pipelines. Analyze campaign attribution and performance, recommend portfolio investments, guide creative testing, manage launches and compliance workflows, and translate insights into recommendations. The role collaborates with agencies and cross-functional teams to grow patient acquisition through podcasts, streaming audio, YouTube, and talent partnerships.

Manage paid social creative operations for Ro’s Body and weight-loss marketing initiatives. Coordinate production logistics, timelines, assets, vendors, feedback, resource allocation, quality control, and launch readiness. Partner with creative, marketing, growth, and project management teams to maintain workflows, documentation, trackers, calendars, and dashboards. Support process improvements, identify blockers, and ensure creative work is delivered efficiently, accurately, and on schedule.

Provides technical and architectural leadership for Ro’s patient-facing healthcare platform. Designs scalable backend systems supporting intake, prescriptions, commerce, subscriptions, renewals, and growth experiences. Partners with product, engineering, clinical, growth, design, and data teams to translate patient and business needs into technical strategy, improve system foundations, and drive patient outcomes and revenue. Requires strong systems design, backend engineering, product judgment, and experience leading complex consumer-facing platforms.

Processes semi-monthly and biweekly payroll across multiple states and entities, including payroll changes, timekeeping, reconciliations, tax compliance, 401(k) audits, reporting, year-end activities, and employee inquiries. The role supports payroll audits, system migrations, process improvements, documentation, and compliance with U.S. payroll regulations while collaborating with People, Legal, Finance, and senior management.

Lead engineering direction and execution for Ro’s patient experience platform. Manage and develop engineers, guide full-stack architecture, shape AI-enabled healthcare experiences, translate complex workflows into intuitive products, resolve ambiguity, align cross-functional stakeholders, and drive initiatives across teams. Partner with Product, Design, and Data while using technical judgment, patient feedback, and product metrics to deliver reliable, trusted experiences for millions of patients.

Lead Ro’s highest-priority integrated consumer marketing campaigns from strategy through launch and performance assessment. Develop cohesive strategies across paid, owned, and earned channels; coordinate Brand, Product Marketing, Growth, Communications, Insights, and channel teams; establish campaign architecture, priorities, timelines, and operating rhythms; resolve blockers; and improve campaign planning through performance feedback. This senior individual contributor role requires strong creative judgment, cross-functional leadership, operational rigor, and hands-on execution in a fast-moving consumer business.

Build data and semantic models, documentation, context, and evaluations that improve conversational analytics powered by LLMs. Embed with stakeholder teams to understand analyst workflows and business needs, then develop self-service tooling and standardized analytic frameworks. Train non-data stakeholders on effective data and LLM usage, create reusable training materials, maintain evaluation processes, and track conversational analytics accuracy. Requires strong SQL, dbt modeling, BI, communication, teaching, problem-solving, and project ownership skills.

Build and ship LLM-powered production features end-to-end: prompt orchestration, tool calling, retrieval/RAG, embeddings, evaluation infrastructure, observability, safety guardrails, and integrations. Collaborate with clinical teams, prototype quickly, measure outcomes, and raise engineering standards through mentorship and technical leadership.

Design and maintain scalable backend services, driving engineering excellence and collaborating with cross-functional teams to enhance platform capabilities.

As a Technical Lead, you'll oversee technical direction, mentor engineers, and collaborate with various teams to enhance patient-facing systems.

The Senior Software Engineer will design, build, and maintain scalable backend services, enhance existing platform capabilities, and collaborate on technical projects across teams.

Lead architectural decisions, mentor engineers, and drive technical strategies for scalable software systems, focusing on high-quality solutions and system health.

As a Senior Software Engineer, you will develop backend services for commerce, ensuring secure payment processes and system reliability, while leading cross-functional technical efforts.

Lead frontend architecture and implementation for patient and provider web experiences at scale. Build accessible, performant realtime UIs, own end-to-end delivery, improve observability and reliability, contribute to technical roadmap, collaborate with PMs and designers, participate in on-call rotations, and drive engineering best practices.

As a Staff Software Engineer, you will design and enhance secure identity, privacy-first systems, and manage customer data flows while collaborating with cross-functional teams to ensure compliance and security protocols are maintained.

Lead and grow a Core Infrastructure engineering team owning production-critical systems. Drive execution, reliability, observability, disaster recovery, and cost efficiency. Partner across engineering, security, and data teams to reduce legacy complexity, convert operational pain into durable solutions, and enable AI-assisted engineering workflows while maintaining high standards and team development.

The Senior Software Engineer will design, build, and maintain distributed backend services to enhance patient care workflows at Ro. Responsibilities include improving system performance and collaboration across various teams to ensure quality and compliance.