Teams at Rokt

Participate in an 18-week AI Operations residency focused on streamlining workflows, building internal tools, automating manual processes, improving QA and monitoring, measuring outcomes, and collaborating with stakeholders. Residents will learn Rokt’s platform and tools quickly, experiment with AI, and take solutions from concept through implementation in an onsite New York City environment.

An early-career software engineering resident will build and deploy production services, use AI tools to accelerate development, improve system performance, and collaborate with product, design, and engineering teams. The 18-week program requires full-time, in-office work in New York City and offers potential full-time employment after completion. Residents are expected to ship a real contribution, apply strong computer science fundamentals, and work effectively in a fast-paced environment.

The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.