Jobs at Roo

Lead and scale Roo's revenue organization across both sides of the veterinary marketplace. Own revenue strategy, GTM playbooks, territory design, forecasting, hiring/coaching, CRM and tooling, QA loops, and cross-functional alignment to drive hospital and provider activation, retention, and unit-economics-driven growth.

Own and evolve Roo's frontend platform and design system, building tooling, developer workflows, AI-assisted integrations, and migration paths to modern libraries (web and mobile). Partner with Product and Design, improve developer experience, and remove friction so teams can ship high-quality, consistent features rapidly.

Lead and build Roo's first Revenue Operations function: operate and govern HubSpot, design GTM systems and operating model, drive forecasting, pipeline hygiene, capacity planning, lead management, and apply AI to reduce toil. Hire and mentor a small RevOps team while partnering with Sales, Marketing, Customer Support, Finance, and Data to increase revenue efficiency and predictability.

Provide frontline support to veterinarians, hospitals, and technicians via email, LiveChat, and phone. Troubleshoot first-line issues, escalate when needed, document tickets in HubSpot, coordinate with Finance/BD/Data for reconciliations, and work rotating early/late shifts and weekend coverage.

Design, build, and maintain full-stack features for a veterinary marketplace. Work across React Native mobile and backend services (Node/Express), write tests (Jest, Cypress), resolve production issues, improve observability, partner on CI/CD and deployments, mentor junior engineers, and contribute to architecture and scalability.

Own and execute product work for Roo's labor marketplace: ship features using AI-assisted prototyping, define roadmap and PRDs, run research and experiments, analyze data, and collaborate with engineering, design, operations, and marketing to drive measurable outcomes.