Teams at Rubie

Own post-sales relationships and retention for high-stakes customers, managing timelines, account plans, data migrations, usage monitoring, troubleshooting, and technical feedback. The role requires manipulating large and unstructured datasets, debugging customer issues, translating business needs into engineering requirements, and partnering closely with delivery, product, and engineering teams. It is an in-person NYC position with occasional travel and strong ownership of customer outcomes.

Own customer onboarding, integration, and retention for high-stakes data migrations. Manage stakeholders and timelines, analyze and manipulate structured and unstructured datasets, build migration playbooks, debug live issues, collaborate with product and engineering, and translate customer needs into product requirements. Serve as the primary customer contact while resolving complex data and implementation challenges under time pressure.

Own the end-to-end sales process for enterprise customers: hunt and close new deals, expand accounts, mentor SDRs, provide product feedback, and work onsite daily in the NYC office to accelerate growth.