Runwise Offices

Assist lead technicians with heating-system installations and service calls across customer buildings. Responsibilities include transporting tools and materials, routing sensor wires, making low-voltage connections, installing space sensors, maintaining work areas and vehicles, and traveling outside NYC. The role requires electrical knowledge, safe ladder and tool use, blueprint and wiring-diagram comprehension, customer communication, overtime availability, and a valid driver’s license.

Supports Customer Success Managers by assisting property managers, building owners, and supers; preparing savings reports; analyzing customer data and dashboards; identifying issues and trends; maintaining CRM records; executing playbooks; and driving platform adoption. The role involves troubleshooting, relationship building, cross-functional collaboration, and helping customers operate heating systems efficiently.

Lead and scale Runwise's Revenue Operations: own forecasting, territory and quota planning, pipeline management, GTM systems and data governance, build RevOps processes and team, deliver insights and reporting, and partner cross-functionally to drive predictable national revenue growth.