Jobs at Salesforce

Own telemetry, analytics, and feedback loops for the Partner Experience platform. Analyze interaction data, define quality/performance metrics, grade interaction quality, design feedback loops, surface partner journey visibility, and partner cross-functionally to prioritize and ship data-driven improvements that increase partner experience and business impact.

Lead product for a headless, agentic partner platform: research partner needs, define and prioritize a service catalog, build operating and metrics models, align stakeholders, communicate roadmap, and grow the product team.

Lead and scale Manufacturing industry-specific pre-sales solutions: build reusable demo assets, enable field SEs, influence product roadmap, support strategic customer pursuits, drive AI tooling adoption, and lead industry-focused events and enablement.

Lead and close strategic AI partnerships to build Salesforce's AgentExchange ecosystem. Launch new integration patterns from concept to GTM, evangelize the Agentforce vision, align product, legal, marketing and operations, and drive ecosystem analysis and category design to scale partner integrations and playbooks.

Design, build, and deploy production agentic AI solutions for public sector, nonprofit, and education customers. Own end-to-end technical components, integrate data pipelines (Salesforce Data 360, Snowflake, Databricks), craft prompts/LLM tooling, monitor agent performance, and co-deliver customer-facing projects with Deployment Strategists. Travel ~25% and deliver measurable business outcomes.

The Agentforce Success Architect drives customer success by optimizing the integration of Data Cloud with Business operations, ensuring effective use of data for AI decisions, and mentoring internal teams while managing executive relationships.

Lead technical strategy and architecture for strategic technology partnerships, defining joint roadmaps, integrations, and co-innovation with hyperscalers and AI providers. Act as the technical advisor across Product, Engineering, Business Development, and partner teams to deliver scalable integrations, reference architectures, and enterprise AI+cloud solutions.

Lead positioning and go-to-market for Salesforce Trusted Services (security, compliance, resilience). Create value props, messaging, demos, enablement, and scalable GTM programs to drive pipeline and align product, sales, and marketing.

Lead end-to-end engagements for public sector, nonprofit, and education customers to define agentic AI strategy, architect Salesforce-based solutions (Data Cloud, Agentic AI), manage deployments and adoption, coordinate delivery teams, and drive measurable value while providing product feedback.

Lead strategic customer success for nonprofit/NGO Marketing & Commerce customers on Salesforce. Serve as single point of accountability for Signature deliverables, drive adoption of Marketing Cloud features, manage technical and executive stakeholders, identify risk and expansion opportunities, conduct quarterly reviews, use AI agents for efficiency, and coordinate cross-functional responses to major incidents to protect revenue and ensure renewals.

Manage full-lifecycle sales process, identify leads, engage with clients through presentations, and maintain relationships to drive revenue growth.

Drive platform adoption with ISV partners by designing bespoke demos, rapid AI‑accelerated prototypes, and technical sales content. Qualify and scope partner opportunities, advise on product roadmaps, and collaborate cross-functionally to translate technical capabilities into business value.

Seeking Senior, Lead, or Principal Engineers for backend roles in building scalable AI-powered supply chain solutions, focusing on data integration and platform architecture.

Sell Salesforce platform value to ISV partners by designing bespoke technical solutions, building AI-accelerated prototypes and demos, producing technical sales content, scoping opportunities, and advising on product roadmaps to accelerate partner innovation and adoption.

Lead end-to-end customer migration engagements as the primary technical advisor, coordinating with account teams and global delivery partners. Drive adoption of AI agents and automation for data mapping and code conversion, troubleshoot major migration incidents, and translate technical architectures into business outcomes. Influence product and tooling by providing field feedback and ensure successful go-live and adoption across Salesforce clouds.

Lead end-to-end product initiatives in Emerging Technology: frame problems, prototype rapidly, run experiments, conduct customer research, translate findings into requirements and MVPs, and collaborate with design, engineering, and operations to deliver production-ready products and define success metrics.

Embed with product teams to structure and execute 0-to-1 projects: plan milestones, manage cross-functional dependencies, run cadences, surface risks, coach PMs, and drive continuous improvement to increase delivery velocity.

Lead global programs to transition customers from sale to value by diagnosing and unblocking stalled implementations. Design diagnostic strategy, use telemetry to identify at-risk accounts, build recovery funnels and playbooks, orchestrate CS and Professional Services interventions, drive upstream product and process improvements, and establish cross-functional governance to scale outcomes.

Enterprise quota-carrying sales leader responsible for driving adoption and revenue for Agentforce Operations. Build pipeline, manage long strategic AI transformation deals, expand existing Salesforce accounts, and coordinate cross-functional teams to deliver autonomous-agent solutions that improve operational workflows and ROI. Engage C-suite and multi-stakeholder buyers to qualify opportunities, forecast accurately, and ensure successful deployments and customer satisfaction.

Lead enterprise Consumer Goods Cloud engagements as a strategic advisor and hands-on solution architect. Drive system architecture, discovery, requirements, design, and delivery for Retail Execution and Trade Promotion Management, manage risks, present to stakeholders, and enable agentic AI toolchains to achieve measurable business outcomes.