Jobs at Salesforce

Sell Slack and Salesforce solutions to growing businesses with 46–200 employees. Manage new and existing accounts, prospect for opportunities, engage C-suite decision-makers, uncover business challenges, build ROI-based business cases, and lead complex sales cycles from prospecting through close. The role requires quota achievement, executive presentations, strategic customer advising, and collaboration across Salesforce teams to deliver measurable business outcomes.

Own a portfolio of existing customers, drive renewals and retention, negotiate contracts, identify expansion opportunities, and manage customer relationships. The role coordinates with internal teams, tracks account metrics and forecasts, prepares reports and presentations, resolves escalations, and serves as the primary contact for customer account matters.

Manage full-lifecycle sales process, identify leads, engage with clients through presentations, and maintain relationships to drive revenue growth.

Own strategic enterprise nonprofit accounts, build executive and stakeholder relationships, develop account and mutual close plans, sell Salesforce SaaS solutions, coordinate internal resources, expand existing accounts, drive digital transformation, and achieve sales targets. The role requires full-cycle SaaS closing experience, strong negotiation and communication skills, financial and business acumen, forecasting expertise, and willingness to travel to client locations.

Own Android accessibility across Slack, including Compose component fixes, TalkBack troubleshooting, automated accessibility testing infrastructure, VPAT compliance, regression testing, and cross-platform planning. Provide accessibility guidance to feature teams, mentor engineers, coordinate with QA vendors, and promote best practices through documentation, onboarding, and presentations.

Build and deploy reliable AI-powered enterprise workflow automations alongside customers. Responsibilities include writing JavaScript tools, debugging browser and backend behavior, testing business outcomes and recovery paths, launching workflows, documenting monitoring procedures, and turning deployment lessons into reusable tools and product improvements. The role involves direct customer collaboration and approximately 40–60% travel.

Build and deploy reliable AI-agent automations with enterprise customers. Write JavaScript or TypeScript tools, debug browser, agent, application, and backend failures, and develop tests for business outcomes and recovery. Lead customer discovery, hands-on implementation, launches, monitoring, and support ownership. Translate deployment lessons into reusable tools and product improvements while partnering with core engineering. The role involves approximately 40–60% travel for onsite customer work.

Build and deploy reliable AI-powered enterprise automations alongside customers. Write JavaScript or TypeScript tools, debug browser, agent, application, and backend failures, create outcome-based tests, stabilize production workflows, and document monitoring and recovery procedures. Translate customer deployment lessons into reusable tools and product improvements. The role involves direct customer collaboration and approximately 40–60% travel, including onsite discovery, implementation, and launch sessions.

Leads Tableau’s global Solution Engineering organization, defining go-to-market strategy, scaling talent, strengthening executive customer relationships, and positioning Tableau within Salesforce’s AI, data, and CRM ecosystem. Partners across Sales, Product, Engineering, Marketing, Customer Success, and Strategy to drive enterprise transformation, revenue growth, innovation, and customer value. Champions leadership development, inclusion, operational excellence, and Salesforce’s values.

Own strategic customer success for complex, multi-org enterprise accounts. Develop success plans, coordinate resources, drive adoption and ROI, influence executive stakeholders, manage risks and escalations, and guide customers on Salesforce solutions, AI governance, automation, and data. The role also mentors colleagues and advocates for customer needs while integrating multiple products and processes to achieve business outcomes.

Serves as a customer-facing pre-sales technical expert for SMB customers, aligning Salesforce AI, data, security, and CRM solutions with business transformation strategies. Consults with customers, translates requirements into scalable application, data, integration, security, and AI architectures, and develops solution narratives for executive and technical audiences. The role also creates repeatable sales propositions and go-to-market strategies while supporting enterprise cloud, lakehouse, generative AI, and agentic architecture discussions.

Serve as a technical advisor throughout the sales cycle, partnering with Account Executives to design Salesforce Revenue Cloud and Agentforce solutions. Lead discovery, demonstrations, prototyping, and use-case development across quote-to-cash processes, including CPQ, contracts, orders, and billing. Build reusable technical assets, enable teammates, and support go-to-market strategy for regulated industries and Canadian accounts. Use AI-assisted development tools, APIs, and Salesforce configuration expertise to create tailored solutions and accelerate customer outcomes.

Leads strategic planning and operating strategy for Agentforce customer operations. Partners with senior Customer Success and Sales leaders to set priorities, allocate resources, scale customer value and Forward Deployed Engineer programs, align GTM activities, build operating models, and establish performance metrics. Drives cross-functional decision support and applies AI, predictive analytics, and generative AI to optimize customer success workflows, predict customer health, and improve resource allocation.

Drive strategic planning and data analytics for Customer Success by analyzing complex datasets, developing predictive models, building Tableau dashboards, and enabling self-service reporting. Translate business requirements into scalable data solutions, synthesize insights for executive decisions, and collaborate with engineering, product, analytics, and program management teams. Coach team members on Tableau and analytics best practices while leading cross-functional initiatives and improving analytics quality.

Owns the full sales cycle for Salesforce Marketing technology solutions sold to state and local government agencies. Responsibilities include prospecting, opportunity creation, account strategy, product demonstrations, pricing, forecasting, deal closure, quota attainment, stakeholder engagement, and customer retention. The role serves as a marketing technology subject matter expert and collaborates with account teams to drive revenue across assigned accounts.

Develops and executes territory plans for Salesforce Professional Services AI and data offerings. Builds pipeline, forecasts opportunities, expands existing customer accounts, and uses consultative selling to position Agentforce and Data 360 solutions. Partners with sales and delivery teams to scope and resource engagements, communicates business value, manages enterprise client relationships, and drives services bookings and customer outcomes. Travel across North American locations may be required.

Designs Salesforce solutions for nonprofit organizations by analyzing customer goals, delivering customized demos, responding to RFPs, developing technical viewpoints, and securing technical wins. The role partners with sales, account contacts, product, and engineering teams; translates business needs into platform solutions; presents technical value to stakeholders; and maintains customer relationships. Domestic travel of up to 20% is required.

Leads the strategy, evolution, pricing, and operational management of Salesforce Success Plan offers. Conducts customer and stakeholder research, develops financially modeled business cases, secures executive alignment, drives offer adoption, and manages performance reporting and feedback loops. The role requires deep Salesforce knowledge, strong product management and monetization experience, cross-functional influence, and an understanding of AI-driven customer success and support needs.

The role involves developing pricing and packaging strategies, collaborating with various teams, analyzing data, and influencing product direction at Salesforce.

Leads product strategy and execution for Salesforce’s AI agent systems platform. Partners directly with enterprise customers and engineering to identify automation opportunities, prioritize the roadmap, define trustworthy user experiences, establish success metrics, and drive products from early validation through production adoption. Coordinates go-to-market activities across marketing, sales, pricing, security, and legal while balancing customer-specific needs with scalable product investments.