Jobs at Shields Health Solutions

Support business development by creating financial models, analyses, and pitch materials; develop partnership strategy with sales and clinical leaders; present to health system executives; perform market and competitor research; support deal execution and cross-functional implementation; travel to partner sites (~25%).

The Implementation Director leads specialty pharmacy implementations by managing projects, building relationships with hospital partners, and optimizing workflows while ensuring effective team collaboration and client satisfaction.

Lead and manage a Patient Support team delivering refill management, prior authorization, and financial assistance. Ensure service-level goals, coach and develop staff, coordinate with hospital partners, manage time reporting and audits, support workflows, assist hiring/onboarding, and handle sensitive patient data. Provide operational oversight and absorb overflow during high workload.

Lead and supervise Patient Support Associates to ensure medication adherence and timely prior authorizations. Manage scheduling, audits, coaching, performance management, workflows with hospital partners, training, onboarding, reporting, and occasional overflow clinical work while maintaining confidentiality and meeting service-level goals.

Lead end-to-end program setup and PMO for specialty pharmacy implementations across health system partners. Design and manage project plans, EMR and AI integrations, stakeholder governance, go-live execution, and continuous improvement. Coordinate cross-functional teams, track milestones and risks, and develop standardized playbooks to ensure scalable, high-adoption deployments.

Lead end-to-end program setup and PMO for specialty pharmacy implementations across health systems. Design and manage multi-site implementations involving clinical workflows, EMR integrations, IT, 340B, payer and medication access, and AI automation. Coordinate cross-functional teams and third parties, manage multiple concurrent deployments, track milestones/risks, deliver executive communications, drive adoption, create playbooks, and continuously optimize operations to ensure successful go-lives and sustainable processes.