Jobs at ShopMy

Assist Client Strategy Managers in managing brand accounts, optimizing performance, and developing strategies for enterprise and luxury clients.

Serve as the primary HR partner across the organization and strategic advisor to the VP of People Experience & Operations. Lead manager effectiveness, performance management, talent assessment, employee relations, investigations, learning and development, compensation input, organizational design, and headcount planning. Build trust with employees and leaders, navigate complex workplace situations, and help scale a high-performing people function in a fast-growing technology company.

Own strategy, performance, adoption, and renewal readiness for a portfolio of complex enterprise accounts. Advise clients on creator engagement, gifting, affiliate programs, and performance marketing investments; translate data into recommendations; lead QBRs; map stakeholders; identify expansion opportunities; coordinate budgets and geographies; provide product feedback; and coach a junior associate alongside an Account Director.

Drive revenue growth by selling ShopMy’s creator-commerce subscriptions to SMB beauty, fashion, and lifestyle brands. Responsibilities include prospecting, leading product demos, managing full sales cycles, negotiating commercial packages, achieving sales quotas, maintaining a high-volume pipeline, and coordinating client handoffs with onboarding and brand success teams.

The Senior Technical Recruiter will lead talent acquisition for Product, Engineering, and Design roles, develop sourcing strategies, refine recruiting processes, and partner with leadership on hiring strategies.

Serve as a trusted client partner for non-RTW fashion brands, managing day-to-day account success, driving retention and expansion, advising on affiliate and creator marketing strategies, translating performance data into strategic recommendations, escalating product feedback, and implementing AI-driven workflow improvements.

Own and grow ShopMy's art vertical by sourcing, recruiting, onboarding, and cultivating artists, gallerists, collectors, and curators. Develop partnerships with galleries, auction houses, fairs, museums, and cultural institutions. Activate existing relationships, drive onboarding and visibility, and collaborate with Marketing, Creator, and Brand teams to produce editorial and commercial moments that convert taste into commerce.

The Senior Associate, Client Strategy manages brand partner portfolios, drives performance through affiliate strategies, and improves client success via data-driven insights and strategic communication.

The Manager, Client Strategy leads strategic management of top-tier brands, serving as an advisor and partner for growth through data-driven insights and client engagement.

As a Business Development Representative, you will generate qualified leads, support Account Executives, manage the sales pipeline and conduct prospect research while driving client acquisition efforts.

Partner with Product, Engineering, and Design to own product analytics: define success metrics, build data models and dashboards, validate launches, monitor products, run deep-dive analyses, design experimentation, audit tracking across web and mobile, and develop AI-enabled analytics workflows to surface insights and measure product performance.

Provide legal counsel to Product, Engineering, Data, and Ops on privacy, data governance, AI policy, product compliance, contracts, and public-facing disclosures. Lead data governance, advise on global privacy laws (CCPA/CPRA, GDPR), develop compliance frameworks and training, monitor regulatory risks, and support incident and risk management.

Build and own People Operations systems, data, and processes: manage HRIS integrity and integrations, develop people analytics and dashboards, design a ticketing/service model with SLAs, own HR tech roadmap and vendor relationships, ensure compliance and audit readiness, partner cross-functionally (Finance, Legal, IT), and identify automation/AI opportunities to scale People operations.

Own post-sales enablement for Client Strategy: build content, training, coaching, and measurement to improve retention and growth. Develop onboarding, playbooks, and ongoing training; embed coaching and track enablement metrics. Partner cross-functionally with Product, Product Marketing, and GTM to translate priorities into usable tools and programs.

Drive brand growth by prospecting, pitching, demoing, and closing B2B SaaS subscriptions for beauty, fashion, and lifestyle brands. Manage full sales cycle, negotiate deals and insertion orders, hit quota, and hand off clients to onboarding and success teams.

The Director, Creator Acceleration will lead strategy and performance of ShopMy's creator programs, enhance engagement, and scale operation models for ongoing success.

Lead and build a new SMB client strategy pod that delivers one-to-many, scaled retention and adoption programs. Design webinars, CRM/lifecycle campaigns, in-product education, LMS content, and scaled onboarding. Coach and grow a team, partner with Product and Marketing to drive self-serve solutions, embed AI-driven workflows, and measure retention and upgrade performance.

Lead sourcing, structuring, negotiating, and closing strategic partnerships. Own a pipeline of alliance opportunities, build senior relationships, coordinate cross-functional launches, and measure partnership performance to drive scalable business impact.

Founding PR & Communications hire to build and lead earned media strategy. Responsibilities include media relations, story and channel development, executive thought leadership, data-driven launch storytelling, crisis management, and scaling PR operations including agency management and hiring junior talent.

Lead day-to-day accounting operations including month-end close, reconciliations, variance analysis, and financial reporting. Improve and scale accounting systems, ensure strong internal controls and compliance, research technical accounting matters, support audits and tax filings, and partner cross-functionally to provide clear financial insights for a high-growth technology business.