Jobs at SimilarWeb

Manage and grow enterprise investor accounts by developing account strategies, strengthening relationships, driving product adoption, improving renewals, and identifying upsell opportunities. Advise clients on Similarweb insights, alternative data, best practices, and workflow optimization. Present analysis and value to senior stakeholders while collaborating cross-functionally to resolve issues and increase customer ROI.

Own the strategy, roadmap, design, validation, delivery, and iteration of investor-facing alternative data products. Define datasets, schemas, metrics, pipelines, APIs, and datafeeds while ensuring quality, coverage, accuracy, and freshness. Collaborate with hedge funds, asset managers, quant researchers, analysts, data scientists, engineers, and go-to-market teams. Use Python and SQL to validate data and hypotheses, prioritize roadmap investments, guide development, and translate client feedback into scalable products.

Drive mid-market sales growth by managing the full sales cycle, prospecting for opportunities, presenting Similarweb’s SaaS solutions, developing proposals, building executive relationships, and maintaining pipeline forecasts in Salesforce. The role requires consultative enterprise selling, collaboration with marketing and sales development teams, and consistent achievement of sales targets. Experience selling to Retail and CPG organizations and knowledge of digital marketing trends are preferred.

Serve as a performance marketing subject matter expert across SEO, AEO/GEO, paid search, paid social, display, and affiliate channels. Support sales and account teams through discovery, demos, RFPs, renewals, and expansion opportunities. Advise clients using competitive intelligence, keyword research, content analysis, paid media benchmarking, and AI-driven workflows. Provide product feedback, market intelligence, user research, and adoption insights to product and data teams.

Build custom reports and data products from client requirements through coding and ongoing delivery. Apply quantitative analysis, data mining, and research to generate strategic insights from raw datasets and algorithms. Partner with Engineering and Advisory Services teams to scale solutions and answer complex business questions. Independently manage projects while communicating with clients and stakeholders.

As a Senior Customer Success Manager, you will build long-term client relationships, provide insights for business goals, drive platform engagement, and mitigate churn risks while developing expertise across Similarweb's product offerings.

Own full sales cycle for enterprise accounts, prospecting net-new and whitespace within existing customers. Drive expansion and new revenue, engage Director/C-level, manage pipeline in Salesforce, negotiate and close deals, and partner cross-functionally to meet quarterly quotas.

As a Customer Success Manager, you will build relationships with clients, drive user engagement, mitigate churn risks, and provide actionable insights using Similarweb's platform.