Teams at Sitecore

Serve as the founders’ operational backbone by managing complex calendars, meetings, travel, priorities, follow-ups, and personal errands. Coordinate leadership and external partners, improve administrative processes, and anticipate needs. Act as the NYC office point of contact for visitors, deliveries, vendors, facilities requests, supplies, events, and day-to-day operations. Maintain discretion, organization, proactive communication, and strong follow-through in a fast-paced environment.

Supports the CMO through executive administration, scheduling, travel, meeting preparation, communications, and presentation support. Acts as a trusted advisor by identifying risks, recommending solutions, managing priorities, facilitating leadership meetings, tracking commitments, and translating strategy into action. Builds relationships with executives, board members, partners, and stakeholders while handling sensitive information with discretion. Occasional travel is required.

Manage and grow enterprise customer relationships across a designated territory. Responsibilities include serving as the primary account contact, identifying upsell, cross-sell, and renewal opportunities, developing strategic account plans, increasing retention and customer lifetime value, and collaborating with internal teams and partners. The role also requires understanding customer objectives, communicating solution value, monitoring industry trends, and driving revenue growth through Sitecore’s digital experience solutions.