Jobs at Smartly

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

The Agency Partner will build strategic partnerships, drive business growth, negotiate agreements, and foster collaborations with agencies to enhance solution adoption and revenue growth.

Join Smartly's Sales Talent Community to be first in line for sales roles; achieve sales targets, develop strategies, and present the platform to clients.

Qualify and convert inbound enterprise leads across North America, partnering with Account Executives to drive pipeline. Maintain Salesforce data hygiene, analyze lead flow, run experiments using data and AI, craft persuasive outreach, and provide feedback to Marketing to improve campaign quality. Consistently meet monthly demo booking and conversion targets and ensure SLA-driven lead routing.

Lead a Smart Services team to drive onboarding, platform adoption, and measurable client outcomes. Manage client relationships, coach specialists, set strategic direction for testing and adoption, enforce SLAs and processes, collaborate cross-functionally, and identify commercial opportunities to protect and grow account value.

The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.

The Senior Enterprise Account Executive will drive business growth by selling the Smartly product to enterprise organizations, managing customer relationships, and collaborating with internal teams to ensure success in the customer lifecycle.

As a Customer Success Lead, you will guide a sub-team, enhance customer relationships, mentor team members, and improve product adoption while managing revenue and customer experience.

Serve as a technical advisor for global strategic accounts, supporting pre- and post-sales discovery, solution design, demos, onboarding, training, and cross-functional issue resolution to drive adoption and business outcomes on Smartly's AI advertising platform.

Serve as a technical advisor to agency partners, guiding discovery, solution design, onboarding, and activation of Smartly's advertising platform. Configure workflows, validate integrations, run demos and trainings, remove blockers to accelerate time-to-first-value, and collaborate with Sales, Product, Engineering, and Customer Success to scale agency adoption and provide product feedback.

Lead global Enterprise IT operations and architecture, manage a team across IT Operations, Enterprise Applications and Architecture, plan and execute IT projects, build secure processes with Security, drive cloud-first modernization, automation, asset and budget management, and improve cross-team collaboration.

The Product Marketing Lead will drive the go-to-market strategy for CTV, leading initiatives to engage agencies and brand advertisers, ensuring Smartly's CTV capabilities align with market needs and revenue targets while mentoring the PMM organization.

Lead global go-to-market strategy for Smartly's CTV capabilities, driving agency engagement and measurable adoption in a B2B environment, while mentoring teams and improving launch rigor.

Lead commercial activation and enablement programs for go-to-market initiatives, product launches, and revenue motions. Build playbooks, launch plans, manager toolkits, and adoption programs; align cross-functional stakeholders; create executive updates and measurable success metrics; leverage CRM, enablement platforms, AI tools, and commercial insights to scale adoption and drive revenue outcomes.