Jobs at Smartly

Paid Fall 2026 internship supporting Smartly’s Customer Success team in New York. The intern will shadow Customer Success and Paid Social Media Managers, learn Smartly’s advertising platform and social channels, develop an upsell matrix, analyze campaign performance, support strategic recommendations, and collaborate on customer and commercial projects.

Supports recruiting operations by coordinating interviews, communicating with candidates, maintaining applicant tracking data, assisting with job postings and recruiting reports, preparing interview materials, and improving hiring processes and candidate experience. The intern also supports internship-program coordination and Talent Acquisition projects while collaborating with recruiters, hiring managers, and interviewers.

Supports onboarding managers with customer projects, presentations, reporting views, campaign analysis, product-feed setup, timeline tracking, and cross-functional coordination. The intern will develop paid media and project-management skills while helping customers launch on Smartly’s advertising platform.

Supports product messaging, positioning, go-to-market materials, product launches, customer research, competitive analysis, sales enablement, and customer insight gathering. The intern translates technical product information into customer-friendly communications and collaborates with Product, Marketing, Sales, and Customer Success teams.

Research emerging social and cultural trends across digital platforms, develop trend reports, and translate insights into strategic narratives, presentations, and creative frameworks for brands. The intern will conduct creative audits, curate campaign examples, create scalable trend-forward materials, and collaborate with creative leaders and technologists. They may also present findings or support customer meetings.

Supports enterprise sales development through account research, contact identification, outbound prospecting, personalized outreach, and pipeline generation. Partners with Account Executives and Marketing, uses Salesforce to document prospect engagement, applies data and AI-powered tools, and participates in sales training and coaching. This hybrid internship is paid at $20 per hour for approximately 30 hours weekly from October 6 through December 17, 2026.

Supports Smartly’s corporate communications, public relations, social media, and content initiatives. Responsibilities include drafting messaging and social copy, researching journalists and industry trends, assisting with press materials, tracking media coverage, coordinating timelines, maintaining content calendars, and supporting reporting and documentation. The intern will work with global communications leadership on internal and external campaigns while developing practical marketing and communications experience.

Lead and develop a team of designers while shaping Smartly’s brand across campaigns, content, events, digital experiences, and marketing initiatives. Develop conceptual campaigns, provide creative direction and feedback, uphold visual identity standards, approve creative work, and improve creative processes and workflows. Collaborate with Brand, Content, Product Marketing, Communications, and other stakeholders to translate business objectives into compelling visual storytelling and effective creative solutions.

Serve as a commercial finance partner to leadership: deliver financial analysis, forecasting, budgeting, pricing and deal support, manage P&Ls and headcount plans, build financial models, drive reporting and process improvements, and collaborate cross-functionally to inform commercial strategy.

Lead and grow a team of designers to develop brand-driven creative concepts and campaigns. Provide creative direction from brief through execution, ensure brand consistency across channels, partner with cross-functional stakeholders, and improve creative processes to scale impact while aligning work to business goals.

Join Smartly's Sales Talent Community to be first in line for sales roles; achieve sales targets, develop strategies, and present the platform to clients.

Lead a Smart Services team to drive onboarding, platform adoption, and measurable client outcomes. Manage client relationships, coach specialists, set strategic direction for testing and adoption, enforce SLAs and processes, collaborate cross-functionally, and identify commercial opportunities to protect and grow account value.

The Senior Enterprise Account Executive will drive business growth by selling the Smartly product to enterprise organizations, managing customer relationships, and collaborating with internal teams to ensure success in the customer lifecycle.

Leads enterprise organizational transformation, workforce and organizational design, AI-enabled operating models, leadership capability development, and change initiatives. Advises executives, builds scalable workforce frameworks, creates transformation roadmaps, and aligns stakeholders across functions and geographies to support global growth and sustainable adoption.

Lead and grow Smartly's North American agency partnerships by developing regional growth strategies, building executive relationships, driving platform adoption and revenue expansion, coordinating cross-functional teams, and managing and coaching a high-performing partnerships team.

Lead a North America agency partnership pod as a player-coach with individual and team revenue targets. Own strategic agency relationships, drive pipeline and complex deals, forecast and inspect pipeline, and coordinate cross-functionally with Sales, Product, and Customer Success. Coach Agency Development Partners, enforce commercial rigor, and scale agency-led revenue through negotiation, account planning, and partnership influence.

Lead creative development for paid social campaigns, partner with clients to define visual strategies, produce scalable cross-channel creative using data and AI-powered tooling, collaborate with product and development to improve creative technology, and advise on best practices across digital platforms.

The Product Marketing Lead will drive the go-to-market strategy for CTV, leading initiatives to engage agencies and brand advertisers, ensuring Smartly's CTV capabilities align with market needs and revenue targets while mentoring the PMM organization.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion of Smartly.io’s social advertising platform. Serve as main customer contact, provide consultative support and best practices for social ad platforms, liaise with partners (Facebook, TikTok, Pinterest, Snapchat) and internal Product/Engineering, and help build Customer Success processes and knowledge resources.

Lead technical onboarding for newly-signed customers on the Smartly.io platform. Partner with Sales and Customer Success to design tailored onboarding plans, train clients on platform features, set up reporting views and automations, manage the onboarding process end-to-end, create Google Slides presentations, and ensure customers achieve adoption and business objectives.