Jobs at Solace (solace.health)

Write and shape product content across onboarding, workflows, notifications, forms, and specialized audiences. Partner with design, product, and engineering from discovery through launch. Define content strategy, maintain product voice and standards, participate in research and critiques, and explore AI-assisted writing to improve clarity and user experience.

Edit short- and long-form video for paid acquisition, add motion graphics/typography/animation, create multiple creative variations, iterate using performance data, collaborate with marketing and design teams, and maintain fast, high-quality output while evolving brand and testing creative approaches.

Write compelling copy across paid acquisition, brand, lifecycle, partnerships, video, and social. Develop campaign concepts, messaging frameworks, headlines, and scripts. Collaborate with designers and marketers from concept to execution, iterate based on feedback and performance, and maintain Solace's brand voice.

The Organic Content Creator will write engaging copy for social media, collaborate with the creative team, and maintain an organized content calendar, focusing on healthcare communication.

Lead architecture and development of a production React Native mobile app. Build integrations with external APIs and SDKs, ensure performance and app store deployment, champion mobile CI/CD and testing, and mentor engineers while shipping features in a fast-paced startup.

As a Data Analyst at Solace, you will drive operational excellence by identifying inefficiencies, build scalable analytics systems, and communicate data insights to help the business scale effectively.

Manage and coach a shift-based customer experience team supporting clients and advocates across phone, email, and chat. Troubleshoot technical and operational issues, gather and report feedback, implement solutions, and improve processes to deliver world-class support in a fast-moving startup healthcare environment.

Provide high-trust executive support to Co-Founders and C-suite: manage complex calendars, communications, travel, meetings, agendas, note-taking, action tracking, and cross-functional coordination while building systems to increase executive productivity.

Own conversion optimization across the patient funnel: design, launch, and analyze experiments in Webflow and Statsig; recruit and interview patients for qualitative insights; collaborate with product, design, data, and channel managers; maintain a prioritized CRO backlog; translate results into actionable recommendations to improve CTRs, booking rates, and show rates.

Lead conversion rate optimization across landing pages, intake flows, and pre-visit touchpoints. Design, run, and analyze experiments in Statsig and Webflow, conduct qualitative user research, collaborate with product/data/design/channel teams, maintain a prioritized CRO backlog, and translate findings into actionable improvements to increase CTRs, booking rates, and show rates.

Lead end-to-end video production and post workflows: plan and run shoots nationwide, manage crews/vendors/budgets, coordinate stakeholder feedback, track projects in Linear, and ensure delivery quality and specs while protecting sensitive subject stories.

Lead and coach a team of product designers while remaining hands-on. Partner with Product and Engineering to shape strategy and user experiences, establish design systems and standards, contribute to complex initiatives, and scale hiring and onboarding to strengthen design culture.

The Data Scientist will build predictive models, drive forecasting, design experiments, and translate findings for stakeholders, optimizing healthcare operations.

Lead and grow a 4–6 person data science team, set the roadmap, deliver marketplace forecasting and production ML (matching, scoring), embed data science cross-functionally, and establish modeling, experimentation, and monitoring best practices.

The Influencer Coordinator manages influencer outreach, campaign timelines, and communications to ensure successful execution of marketing campaigns across social media platforms.

The Operations Associate executes high-quality plans, takes ownership of tasks, collaborates with teams, and ensures product quality in a fast-paced environment.

Own and architect Workday configuration, security, reports, and integrations; build People automations and evaluate AI tools; support compensation data infrastructure, equity administration, and annual comp processes.

Provide phone, email, and chat support to patients and advocates, resolve inquiries, confirm appointments, troubleshoot basic browser/phone issues, gather and report feedback, and help improve the customer experience while supporting new clients.

As a Tech Lead, you will lead a team of engineers, manage technical architecture, mentor team members, and drive the development of user-facing features.

Role involves architecting and optimizing data pipelines, building infrastructure as code, ensuring data reliability, and collaborating with cross-functional teams to deliver quality data products.