Teams at Springer Nature

Support sales operations for subscription renewals and new business: prepare quotes/contracts in CRM/ERP, manage customer requests, maintain data quality, report on renewal forecasting and risks, and advise on commercial and compliance matters to improve customer satisfaction.

Manage editorial workflows and manuscript pipelines, support Editors through peer review, assess submissions for policy and completeness, communicate with authors/reviewers, and identify process improvements to ensure timely, high-quality publication.

Lead design, governance, and implementation of future-state peer review management workflows across Nature Portfolio; represent PRM in SNAPP migration; drive change management, training, organisational design, cross-functional alignment, performance measurement, and continuous improvement to ensure scalable, standardised editorial workflows.