Jobs at SPS

Provides workplace and office support by processing and distributing mail, shipping and receiving packages, maintaining copiers and office supplies, setting up meeting rooms, covering reception, and keeping service areas organized. Delivers customer service to employees and clients, handles inquiries, trains backup staff, and performs light maintenance and cleaning. Requires physical handling of packages and the ability to work independently on an assigned schedule.

The Financial Controller oversees monthly close, P&L reporting, forecasting, financial controls, variance analysis, and profitability insights for a business line. The role partners with Finance, Operations, Sales, and leadership to improve reporting accuracy, processes, data quality, and operational effectiveness. Responsibilities include developing dashboards, supporting accounting processes, leading financial meetings and projects, and mentoring one direct report. A bachelor's degree and 5–7+ years of relevant experience are required; extensive controllership, ERP, SAP, and advanced Excel experience are preferred.

Leads net-new enterprise sales for outsourcing and technology-enabled services, targeting financial institutions, insurers, and regulated enterprises. Originates and closes complex, multi-year deals exceeding $10 million, manages long sales cycles, develops executive relationships, leads cross-functional pursuit teams, negotiates contracts, and drives pipeline, bookings, and revenue. Requires expertise in BPO, managed services, transaction processing, document management, automation, AI, and regulated-industry governance.

Leads onsite mail, reprographics, imaging, digital mail, print production, records, and document-service operations for a regulated financial-services client. Manages supervisors and frontline staff, client relationships, SLAs, budgets, compliance, information security, workflow performance, continuous improvement, and service quality. Oversees secure handling of confidential materials, production deadlines, reporting, staffing, training, and operational risk while serving as the primary client partner.

Provide executive reception, guest services, conference center coordination, meeting-room preparation, catering support, call handling, visitor registration, and administrative assistance. Maintain a polished, welcoming workplace environment while coordinating with facilities, pantry, and cleaning teams. The role requires strong hospitality, communication, organizational, multitasking, confidentiality, and customer service skills in a fast-paced corporate setting.

Welcomes colleagues and guests, provides high-caliber reception and concierge support, manages visitor registration and meeting room bookings, handles directories and special requests, maintains a safe and clean reception area, and coordinates with workplace experience teams. The role requires strong customer service, communication, organization, interpersonal, teamwork, and Microsoft Office skills, along with the ability to lift packages and remain mobile for extended periods.

Lead workplace experience and operational delivery across multiple locations for a high-profile investment firm account. Oversee hospitality, reception, events, office services, facilities coordination, mailroom operations, vendors, workplace technology, reporting, and emergency response. Build client partnerships, manage multifunctional teams, standardize service procedures, monitor KPIs, resolve escalations, and drive continuous improvement while maintaining premium service and operational discipline.

Manage a portfolio of existing B2B clients, strengthening relationships, retention, renewals, and account growth. Lead account reviews and QBRs, monitor account health, identify risks and expansion opportunities, coordinate internal teams, and maintain accurate CRM records, forecasts, and renewal plans. Partner with Operations, Finance, Solutions, and leadership to resolve issues, deliver client commitments, and support upselling, cross-selling, and commercial initiatives. The role is based in New York City with travel up to 25%.

Provides regional backfill coverage across office service locations, supporting mail and shipping, print and binding, document scanning, office supplies, facilities upkeep, reception, concierge services, visitor management, conference room setup, and light administrative tasks. The role requires flexible same-day assignments, reliable transportation, strong customer service, Microsoft Office proficiency, and the ability to lift up to 50 pounds with assistance.

Leads net-new enterprise business development across the New York Tri-State market. Owns the full sales cycle, including prospecting, executive engagement, solution development, proposals, negotiations, and closing complex workplace, technology, outsourcing, and business-process solutions. Builds self-generated pipelines, develops account-based strategies, navigates enterprise buying committees, and coordinates internal teams on major pursuits. The role requires technology and AI solution fluency, CRM proficiency, and frequent client travel.

Leads the operational, financial, and client relationship performance of a complex, multi-location banking services account. Oversees service delivery, KPIs, SLAs, profitability, staffing, vendors, process improvements, strategic initiatives, and executive client relationships. Coaches site leaders, resolves escalated issues, supports renewals and business development, standardizes practices across locations, and travels to regional sites as needed.

Lead daily messenger/mailroom operations, supervise and train staff, manage schedules and timecards, ensure policy compliance and high customer service, maintain delivery records, order supplies, and report performance and incidents to management.

The Client Director oversees operational and financial health for key clients, manages multi-site staff, and collaborates with leadership on strategic decisions.

The Procurement Manager leads strategic sourcing initiatives, manages supplier relationships, facilitates contract negotiations, and ensures compliance with procurement processes and policies.

Leads net-new enterprise sales for outsourcing, managed services, document management, transaction processing, and technology-enabled business solutions. Develops executive relationships, creates and closes complex multi-year opportunities exceeding $10 million, manages long sales cycles, leads cross-functional pursuit teams, and drives pipeline, forecasting, negotiations, and revenue growth across financial services, insurance, and regulated industries.