Squarespace

You will recruit and lead the designers needed for this team to build the best small and medium business marketing and analytics products in the world, including our existing Email Campaigns and Analytics products, across desktop and mobile, as well as future products currently being planned. This is an opportunity to have a tremendous impact on the future of millions of people and businesses by helping them get started establishing online presences for their businesses. 

As our team expands, we’re seeking an experienced content-focused creative who is deeply involved with both concepting and executing aesthetically driven films, photography and animation, as well as social-first content campaigns. As Content Manager (essentially a Creative Director for our content driven creative efforts), you will set the vision for projects, enforce our high standards and manage teams of multidisciplinary creatives to create and produce work. In addition, you will own the creative process for our high volume Instagram account, with the potential for additional social channels in the future, and manage the growth of the team members under you. Successful candidates should have a portfolio that demonstrates familiarity with most of the following: filmmaking, photography, animation, social and a broad understanding of how to create and produce content-driven creative campaigns. Previous management experience is preferred, although we will also consider strong candidates who are ready to make the leap.

Squarespace is looking for a temporary Recruiting Coordinator to help streamline our hiring process, create the best candidate experience possible, and increase our involvement in the tech community. This role will play a key part in scaling our non-technical teams at Squarespace as we grow to 1000+ employees globally. This is an exciting opportunity for someone who is eager to launch a career in recruiting and be part of a growing team. You’ll collaborate with interviewers, hiring managers, recruiters, and candidates.

Promote security within Squarespace. Identify security risks, and develop mitigation plans. Architect, support and evaluate security-focused tools and services. Advise on risk assessment, threat modeling and fixing vulnerabilities. Recommend new security products and technologies.

The Site Reliability Engineering (SRE) teams are looking for experienced and passionate software and systems engineers who possess backgrounds in programming, distributed systems, and networking to help in ensuring that customers around the world can access Squarespace sites, that they load quickly, and that all of the features work. We work together with the product teams to maintain the reliability of our features that are backed by a fleet of microservices, with the infrastructure teams to grow our current data centers and build new ones, with the data teams to tackle challenging “big data” issues, and the security teams to keep a close eye on the latest vulnerabilities and protect our product, infrastructure and networks.

The Site Reliability Engineering (SRE) teams are looking for experienced and passionate software engineers and systems engineers who possess backgrounds in systems, programming and networking to help in ensuring that customers around the world can access Squarespace sites, that they load quickly, and that all of the features work. We work together with the product teams to maintain the reliability of our features that are backed by a fleet of microservices, with the infrastructure teams to grow our current data centers and build new ones, with the data teams to tackle challenging “big data” issues, and the security teams to keep a close eye on the latest vulnerabilities and protect our product, infrastructure and networks.

Our GRC team is looking for a creative, diligent, technical, and experienced IT compliance and security risk professionals with a background in SOX IT controls implementation, regulatory controls requirements, process improvement, and security risk analysis.

As we continue to build our in-house creative team, we’re looking for senior advertising art directors who are strategically and conceptually strong, fluent in their craft and able to work across a wide range of deliverables including TV, print, radio, out of home, social, digital, partnerships and events. Existing art director/copywriter teams are also welcome to apply.

At Squarespace, Customer Operations empowers users via scalable self-help tools, personalized support and customer advocacy. Our team runs 24/7 with over 300 people based in New York, Dublin and Portland. As a Business Intelligence Manager, you'll lead qualitative and quantitative research efforts in Customer Operations. This role will design and execute innovative research studies that build upon our foundational understanding of the Customer Operations ecosystem — and unlock actionable insights that move our business forward.  This position requires strong leadership, communication, and relationship skills as well as strong problem solving and analytical skills. Success in this role means you are able to work with stakeholders across geographies, businesses, and functions. 

We are looking for a highly motivated Business Intelligence Lead to provide support to all of Channels & Services. You will have the opportunity to be involved in varying business initiatives and will collaborate with colleagues across the organization to drive data driven decisions and impact. You have an entrepreneurial spirit and are excited to work in a new area of a business helping to shape its success.

Squarespace’s HR Business Partner team is seeking a HR Business Partner to drive people initiatives across our Product, Strategy, and Channels & Services organizations. In this role, you will partner closely with management and employees on people-related issues such as employee relations, coaching, development, compensation, organizational development and much more. You will have the ability to zoom out and keep considerable, strategic focus on

Act as the daily point of contact for producers from launch to completion of projects. Lead and assign producers to projects with the Creative Operations Manager. Intake and approve project scopes, schedules, and budgets from producers. Identify red flags and step in on productions when needed. Review and negotiate bids for all productions. Iterate and lead better internal processes for brand production at the company. Collaborate with internal stakeholders, mainly Marketing, as a key manager for brand projects on the Creative team. Resolve conflicts or disagreements and know when to escalate issues to Creative Production Director.

Utilize structured problem-solving skills to develop strategies and lead cross-functional initiatives that will drive growth in enterprise customer acquisition and retention. Perform both quantitative and qualitative analysis to understand the competitive landscape, market segmentation and sizing, business and financial modeling, and on best operational process implementation to support hypotheses and decisions. Build credibility to collaborate with teams across the organization to prototype, test and launch offerings in market. Be an inspirational leader; build and scale your team to support the long-term strategy and drive a culture of strong performance and positivity. Strong communication skills and confidence in presenting from one on one conversations with prospects or customers to large audiences. Partner with Finance and Analytics on best metrics and ways to measure success, value returned and cost of risk to the business. Collaborate closely with Product and Customer Operations to develop specific features and services, respectively, for the enterprise offering.

The Corporate Development team is seeking an Associate to join our growing team. The position is highly visible in the organization and involves frequent interaction with the senior executive team as well as all other Squarespace staff levels. You will partner cross-functionally to build and execute the inorganic growth strategy for Squarespace’s fast-paced, high growth business. The Corporate Development Associate will be closely involved in all aspects of the deal process, including sourcing, qualification, initial rationale/pitch, financial modeling, valuation, due diligence and closing & integration activities. The person should be action-oriented and comfortable driving outcomes with all internal and external stakeholders.

Assist in developing more robust accounts payable, expense, and purchasing procedures. Improve processes associated with Coupa. Own the Vendor master files, including new vendor creation, vendor updates, system and process upgrades, as well as annual reporting. Act as the P2P system administrator and improve system functionality. Provide support and serve as backup in purchasing operations. Review all invoices prior to payment. Create and maintain all Accounts Payable desktop procedures. Assist in month end close procedures including preparing journal entries, identifying and calculating accruals, reconciling balance sheet accounts and preparing supporting schedules.

Squarespace provides elegant solutions that set new standards for creating your online presence. We are driven by great design in everything we do, and we believe that all ideas deserve to be presented beautifully. With that in mind, we are seeking a Senior Production Designer for our in-house Content Studio. You will be responsible for all prep and delivery of various mechanicals for print, OOH, and digital media, etc, as well as work with Art and Creative Directors to build decks, create guidelines, and perform minor photo retouching. This is a hands-on role that will require constant interaction with the Content Studio team and the larger Creative team. You are a experienced production designer with a strong understanding of design principles and best practices. You are receptive to feedback and great at taking initiative to provide solutions, sometimes in real-time.

Squarespace is driven by great design in everything we do, and we believe that all ideas deserve to be presented beautifully. With that in mind, we are seeking a Senior Photo Retoucher for our in-house Content Studio. You will be responsible for retouching incoming photography assets (internally produced and licensed) and facilitating the delivery of final files to our digital asset management system. This is a hands-on role that will require constant interaction with the Content Studio team and the larger Creative team. You are an experienced retoucher with a great eye and elevated taste, strong interest in digital photography and design. You are receptive to feedback and great at taking initiative to provide solutions to retouching challenges, sometimes in real-time. This role reports into the Content Studio Lead in New York.

The Internal Engineering team is looking for a TPM (Individual Contributor) to partner with our engineers to plan and deliver technical projects that enable our Marketing team to reach their goals—today and as we scale. The work you ship will directly support the Marketing team’s commitment to making Squarespace a global brand by promoting our products, spearheading creative campaigns, and providing a platform for our customers to tell their Squarespace stories. You will partner with Engineering Leadership and the Marketing team to build and deliver on a technical roadmap. Projects include third-party platform integration (e.g. Sailthru, Impact) and designing a single repository of all customer transactions and activities across our marketing channels. You will also partner with Engineering Leadership and stakeholders to identify opportunities for process and product optimizations. You will be the point of contact for project communication regarding status, schedule, and scope updates, as well as track risks, dependencies, and blockers.

Working closely with a team of very skilled designers, engineers and marketers, you will create everything from events materials and emails, to advertisements, social content, and updates to Squarespace.com. Broadly speaking, your mission is to maintain the Squarespace brand aesthetic at all times. On a day-to-day basis that may mean delivering print and digital marketing assets, resizes, and branded content, or collaborating on strategic decisions.

Squarespace is seeking a strategic Product Marketing Manager to help establish our product as the all-in-one platform bringing creative ideas to life. You will develop the positioning, messaging, and go-to-market strategy for products that empower millions of individuals, creative professionals, and small businesses to build a sophisticated online presence. With an analytical approach and a deep understanding of the market, you will deftly connect our product capabilities to customer needs. You will collaborate with cross-functional teams on product launch and promotion strategy, communicating the value of Squarespace’s products to both internal and external audiences. Based in our NYC headquarters, this is an opportunity to join our Marketing team at an exciting stage of growth and innovation.

Squarespace is looking for a Senior Software Engineer - iOS to join our small, collaborative team responsible for the end-to-end development of our iOS applications and the long-term vision of Squarespace on mobile devices. You will report to our Engineering Manager in New York City. RESPONSIBILITIES Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology Design and implement new features,

SENIOR SOFTWARE ENGINEER - Internal Products Internal Products creates and maintains rich, modern applications, services and integrations that power the growth of Squarespace. We partner with teams across the company to define and solve complex problems. Join our exploratory, iterative, and customer-focused team. Contribute by helping shape our tech stack, and improve our processes, and practices. Broaden yourself and others by mentoring

Squarespace lies at the intersection of design and engineering. Fueled by our mission to empower individuals, and to democratize design, our goal is to provide tools for people with creative ideas to succeed online. Our design team is at the foundation of every project—we are working on new product features, our front-site (squarespace.com), award-winning templates, and "web concepts" prototyping to move our platform forward. We foster an

Squarespace is driven by great design in everything we do, and we believe that all ideas deserve to be presented beautifully. With that in mind, we are seeking a motivated and creative-first Business Affairs Manager who can liaise with many departments, including creative, production, legal, finance, marketing and media to ensure efficient and legally cleared final delivery of Squarespace’s global creative and content work. You are an excellent

Squarespace is looking for experienced JavaScript engineers with strong design sensibilities and a desire to create interfaces that are a pleasure to use. The Frontend team at Squarespace is building one of the most advanced interfaces on the web. With it, our customers can easily create beautiful interactive websites and stores. If you are a Frontend Engineer who strives to go beyond what is possible in a web browser, we want to hear from you!

Billions of events. Millions of websites. One platform. Squarespace has access to incredibly rich data sources of both content creation and user behavior. We’re looking for creative people with analytical minds and machine learning expertise to transform these datasets into a better experiences. We are looking for leaders who are hands-on - both regarding writing Python, designing machine learning models, and contributing to user experience

Squarespace is looking for passionate backend engineers to build and scale the services powering our interactive web and mobile applications. We firmly believe that design is not merely “how it looks” but “how it works.” With this in mind, our backend engineers work on Product Engineering teams, which are dedicated to creating the most seamless, integrated products possible. If you are a server-side engineer who enjoys taking ownership of product

The Infrastructure Engineering teams are looking for passionate software engineers with experience in server-side programming to help scale, and support the underlying systems, services and APIs powering the features on our highly interactive web applications. The Infrastructure Engineering teams are responsible for evolving Squarespace's massive engine that serves millions of users worldwide. We build the reverse proxies and caching layers that

Squarespace is looking for passionate backend engineers to build the services powering our highly interactive web and mobile applications. We firmly believe that design is not merely “how it looks” but “how it works.” With this in mind, our backend engineers work on Product Engineering teams, which are dedicated to creating the most seamless, integrated products possible. If you are a server side engineer who enjoys taking ownership of product in

Squarespace is looking for a Creative Developer to join the Growth team who shares our passion for building the future of the web. You are someone who keeps up with the latest techniques in web design and development and have an entrepreneurial spirit with a passion for identifying and tackling impactful projects. You have a rare blend of creative, technical, and business mindsets. No detail escapes you. You are ready to join a team building

As a member of our Data Engineering team, you’ll sit with a diverse team of software engineers, data scientists and business analysts, working closely with your team to turn complex sources into understandable data. The data sets, pipelines and tools that you build will be involved in pivotal, company-level decisions for years to come. Not only that, but you’ll work on a team where constant learning and team-wide knowledge sharing is a core part

We are looking for a Staff Product Designer to help lead the direction of future releases. You will be challenged in an environment that values vision, execution and persistence. You will take ownership of our product by solving complex challenges in simple, elegant ways. Our Commerce team is looking for a Staff Product Designer to join us in developing next-generation e-commerce products for our merchants and small businesses. This is a chance to have a tremendous effect on the future of millions of people and businesses by providing them with tools to establish and grow their businesses and personal brands.

Squarespace’s People team is seeking an Organizational Development & Change Management professional to serve as an internal consultant to the business as we enter our next phase of growth. In this role, you will be responsible for designing and implementing people-centric change management solutions that will service the strategic goals of Squarespace. You’ll also work hand in hand with the broader People team leaders on projects and initiatives to cultivate our unique culture and people practices.

This position is on the Media & Acquisition team and will support campaigns across upper to mid funnel initiatives. You will collaborate with the Marketing, Creative and Analytics teams, to deliver best-in-class campaigns that build brand awareness and drive acquisition. Based in our NYC headquarters, this position reports to the Video Lead. 

We are in search of a Manager of International Strategy & Operations to influence and execute our global expansion strategy. In this role, you’ll oversee our existing International Strategy & Operations team based in New York, and will lead a diverse set of strategic initiatives with the common goal to grow our international user base.

Squarespace is seeking a self-motivated, passionate and agile Email Marketing Specialist to assist in the development and execution of our Email Marketing/CRM strategy. You will help ideate and manage the deployment of various acquisition and reactivation strategies including broadcast, batched, triggered and transactional email campaigns. With a proven history of data-driven decision making and a deep understanding of Email analytics you will analyze email performance and communicate and immediate optimizations and improvements geared towards channel success.

Squarespace seeks a Creative Prototyper to help us push boundaries of what a web experience can be. The ideal candidate excels in transforming a concept into a fully-functioning prototype. You’re constantly learning and mastering new tools as a means to realize your creative vision. You have knowledge in a wide array of technologies, techniques, and applications, with an expertise in one or two specialties. While you spend most of your time creating prototypes, your passion for design drives you to create polished final products from a rough initial direction. You’re ready to join a team that’s charting the course for innovation at Squarespace.

Squarespace is searching for an IT Engineer to join a highly motivated IT team responsible for Corporate IT Engineering projects for rapid growing global company. You’ll find yourself working with many different departments on varied projects, from securely rolling out company wide services to helping the Engineering teams build tools to support our product, or simply finding ways to automate various IT systems related tasks. 

Squarespace is seeking an experienced Staff Engineer for our Finance Products team. You’ll work directly with our Finance teams (Accounting, Taxation, and Analysts). The Finance Products team helps the company understand and report on revenue, subscriber trends, and other key performance indicators for the business. The data sets, reports, and tools that you build will be involved in crucial, company-level decisions for years to come. You’ll be working on a team where constant learning and team-wide knowledge sharing is a core part of our culture.

The Presence team is looking for a Product Design Manager to join us to continue to develop the Content Management System which is the foundation of everything Squarespace does. The CMS is what makes it possible for our customers to present themselves to the world in the best way possible.

We are looking for experienced senior-level product designers to help lead the direction of future releases across a wide range a products that help people with creative ideas succeed. Senior Product Designers at Squarespace are experienced in interaction design, visual design, prototyping, and user testing. You'll be part of an an organization that values vision, execution, and persistence. You'll build our product by solving complex challenges in simple, elegant ways.

The Squarespace Finance team is seeking an eager and intellectually curious Reporting Lead who thrives in a dynamic, fast-paced environment to join our growing team. This role will primarily focus on all aspects of reporting and technical accounting matters. In this role, you will gain exposure to all departments across the company, and help the Finance team achieve its monthly, quarterly and annual objectives.

Squarespace is seeking an experienced Engineering Manager for our Finance Products team. As the lead of Finance Products, you’ll work directly with our Finance teams (Accounting, Taxation, and Analysts). The Finance Products team helps the company understand and report on revenue, subscriber trends, and other key performance indicators for the business. The data sets, reports, and tools that you build will be involved in crucial, company-level decisions for years to come. You’ll be working on a team where constant learning and team-wide knowledge sharing is a core part of our culture.

Squarespace is a design-centric product company at heart, always striving for our products to enable anyone to tell their story to the world beautifully. Squarespace is looking for a hands-on, strategic-minded research leader to help us take our research program to the next level. At Squarespace, we make beautiful products to help people with creative ideas succeed. You’ll study our user base of approximately two million entrepreneurs, artists,

You will manage a team of PMs focused on half of our growth portfolio that could include projects such as squarespace.com, signup and onboarding, checkout and payments, internationalization. You’ll oversee product strategy, goal setting, product reviews, career development, team culture, and group operations to ensure we build engaged teams that ship great products. You are data-driven and motivated by business impact. You have experience leading growth teams that drives product adoption and paid user growth. You are excited by questions that do not have obvious answers, you possess a strong product design sense and the motivation to iterate to build best-in-class products; and you’re deeply focused on interpreting data and maximizing business outcomes.

Maintain apps, listen to community and fix issues that arise. Design and implement new features, create UI, debug and profile parts of the app when needed. Contribute to app health, communicate with the community and make sure expectations are being met.

Acuity is looking for a passionate and agile Copywriter to help develop and execute our CRM strategy and manage all copy within and around the Acuity product. You will collaborate with the Acuity growth team on wordplay and flow of in-product copy and marketing copy, including directory listings, paid search, and video ads.  You are a Copywriter who is strategically and conceptually strong, fluent in your craft and excited to work across multiple deliverables. You will be a part of a growing team focused on transforming the voice of the Acuity product to align with its new home at Squarespace, and helping to establish CRM and content as a revenue-drivers for the company. This position is based in New York and reports to the Team Lead, Media & Acquisition.

Create an AB testing framework and execute regular price /packaging tests to optimize customer acquisition and LTV. Leverage data and analytics to measure the impact of past and ongoing pricing changes, in order to optimize pricing and merchandising. Define our pricing strategy for all of our current and future product offerings aligned with our product vision and goals. Partner with the Product Marketing team to determine go-to-market strategies with regards to pricing. Partner cross-functionally with the Product Management, Finance, Data Science, Marketing, and Engineering teams to recommend pricing/merchandising strategies and measure their impact. Create processes to improve pricing governance, execution, and decision making. Provide guidance to our analytics team as they build and monitor reports and conduct in-depth analyses. Operate independently; drive projects end to end including setting business goals, defining technical solutions, and conduct economic analysis.

We expect this Analyst to be a proactive member of the FP&A team, asking a lot of questions to learn on the job and grow along with the company. You will dig into challenges - from routine operations, to forecasting and planning - to connect the dots and draw valuable insights for the business. You will also develop strong relationships with the leaders on your partner teams, and you should be comfortable presenting financial information across the company in a clear and concise way. This is the perfect opportunity to use your critical thinking and analytical abilities to learn the inner workings of a successful organization.

We expect this Analyst to be a proactive member of the FP&A team, asking lots of questions to learn on the job and grow along with the company. You will dig into challenges - from routine operations, to forecasting and planning - to connect the dots and draw valuable insights for the business. You will also develop strong relationships with the leaders on your partner teams, and you should be comfortable presenting financial information across the company in a clear and concise way. This is the perfect opportunity to use your critical thinking and analytical abilities to learn the inner workings of a successful organization.

The Consumer Products team at Squarespace is seeking strategic product minds to join us in developing a brand platform for the next generation of independent businesses. We believe the future of independent businesses will be driven by truly customer centric organizations with world-class brands, and we are creating a suite of products to empower people with creative ideas to succeed.

Squarespace is seeking an experienced in-house attorney to join our legal team. As a key part of a fast-growing global SAAS organization, you will lead the legal aspects of the company’s mergers & acquisitions function, serve as a strategic advisor to the company, and provide general legal advice and support across business functions.

The Site Reliability Engineering (SRE) teams are also responsible for designing the systems that allow us to operate on our data centers and evolve the massive Squarespace software engine that serves millions of users worldwide. We implement software for internal DNS management, IP address allocation, and Linux image and package repositories. We build tools for the provisioning of compute capacity on top of VMware, Kubernetes clusters or public clouds. We work together with Server Engineering teams to scale up our storage, database and search infrastructure, which ingests close to 2 TBs of data per day. Our internal products include source code management tools, clusters of build agents for frontend and server-side code, automated testing infrastructure, Docker image generation tools, and continuous deployment pipelines, all used by 300+ software engineers in the wider organization. You will report to the team lead in NYC.

Clearly communicate insights and recommendations to the team backed by data analysis. Collaborate with email team on the creation and execution of email marketing campaigns that deliver against revenue-driving goals including CTR, open rates, incremental revenue lift, engagement and retention. Develop weekly, monthly and quarterly performance reports for Brand Marketing channels. Develop ad-hoc performance reports for campaigns, activations or special projects. Analyze and report on campaign results and user behavior to identify opportunities to improve engagement, and support overall email strategy. Monitor and maintain email deliverability and file health (unsubs, deadweight, etc.). Partner closely with team to brainstorm ways to optimize key metrics including click through rates, open rates, conversion, and retention. Contribute to ideation process with strategic insights, supporting the development of creating strategic content and for emails.

As the PM for International, you will be the product leader responsible for bringing Squarespace to a global audience. You will establish the roadmap for internationalization and localization features, and see those features from conception to launch. You will play an important role in a product team that is building a fast-growing platform, powering millions of businesses, and you will work with teams across the organization, including Marketing, Design, Strategy, Finance, and Customer Operations.

Evaluate a high volume of inbound applications, efficiently surfacing the top candidates to the hiring team. Source passive candidates through a variety of methods, building a consistent pipeline of talent for high priority and hard-to-fill positions. Provide an efficient, high-touch experience for every candidate from application to offer, acting as a candidate advocate, evaluating skill level, and driving the interview and offer processes including reference checks, compensation recommendations, and closing of candidates. Develop and execute hiring strategy for top engineering and design talent, and meet quarterly hiring targets. Develop a deep understanding of Squarespace’s culture, product, strategic direction, and competitors, and use this knowledge to craft compelling messaging to potential candidates. Serve as a Squarespace ambassador in all facets of your role, delivering a compelling view of our employer brand, as well as a pleasant and memorable candidate experience. Maintain clear and consistent records in our applicant tracking system. Collaborate with leadership including C-level, VPs, Directors, Managers, and Team Leads to understand and define hiring needs and establish effective processes to support those goals. Adapt sourcing and research strategies based on business priorities; consistently report back with your findings on market trends.

The goal of the Marketing Analytics team is to provide the best systems for marketing optimization and strategic guidance. You will oversee a team focused on using data to collaborate with Squarespace’s marketing team on attribution and measurement frameworks, oversee the development of predictive models, and deliver actionable recommendations based upon insights generated through performance data analysis and primary research.