Jobs at Squarespace

Leads a team and owns the financial systems roadmap across NetSuite, Coupa, NSPB, and related platforms. Drives implementations, enhancements, maintenance, SOX compliance, data integrity, quality controls, and workflow automation. Partners with Finance, Engineering, IT, and other stakeholders to translate business needs into scalable technology solutions, manage cross-functional priorities, and oversee risks across multiple projects.

Lead company-wide growth marketing across acquisition, activation, retention, re-engagement, and revenue growth. Own CAC, conversion, LTV, retention, and revenue KPIs; develop lifecycle strategies, optimize web and multi-channel funnels, manage experimentation, and allocate budgets. Partner with product, CRM, media, affiliate, and content teams to personalize customer journeys, analyze cohorts and attribution, and scale measurable growth programs while leading cross-functional stakeholders.

Lead Squarespace’s Product Platform organization across identity, accounts, design systems, media, communications, APIs, developer tools, and shared AI capabilities. Own the multi-year platform strategy, grow engineering leadership, drive consolidation and modernization, establish adoption and service metrics, and improve internal developer velocity. Partner with product, infrastructure, design, security, data, and commercial leaders on architecture, investment, and company-level planning while balancing internal teams, external developers, and end-user outcomes.

Lead the architecture, technical strategy, and implementation of Squarespace’s large-scale Communications Platform for email, push, and in-product notifications. Provide hands-on Java development, drive modernization and reliability improvements, mentor engineers, conduct design and code reviews, identify systemic risks, and influence cross-team architecture decisions while balancing delivery with long-term platform health.

Build and own frontend features for Squarespaces Identity & Access Management systems. Design elegant user experiences for sign-in, sign-up, MFA, passkeys, OAuth/OIDC flows, and integrate with backend identity services while contributing to frontend architecture, testing, and developer experience.

Own and evolve Squarespace’s talent management portfolio across performance management, talent reviews, succession planning, career development, internal mobility, and skills. Design scalable employee and manager experiences, lead complex initiatives from strategy through adoption, use workforce data to improve programs, and influence leaders and cross-functional stakeholders. The role also involves experimenting with AI tools and automations while balancing privacy, bias, quality, and human judgment.

Lead day-to-day channel partner program operations, referral programs, Marketplace lifecycle operations, community feedback analysis, and scalable process improvements. Design and launch revenue-driving benefits and initiatives, resolve complex issues, synthesize quantitative and qualitative insights, and present strategic recommendations to cross-functional leadership. Focus on improving partner onboarding, engagement, activation, satisfaction, and program performance through documented, iterative processes and AI-enabled operational solutions.

Lead Domains & Email as a GM: set multi-year vision, own P&L, build the org, drive product strategy, commercial outcomes, AI transformation, partnerships, and cross-functional execution with engineering and go-to-market teams.

Owns the end-to-end go-to-market launch process, coordinating product releases, launch schedules, cross-functional dependencies, kickoffs, communications, post-launch reporting, and retrospectives. Builds scalable GTM playbooks, templates, RACI documentation, and workflow improvements while partnering across product marketing, product, growth, analytics, creative, and channel teams.

Serve as the analytics lead for Acuity Scheduling: build data infrastructure, dashboards, and monitoring; translate product, financial, and operational data into executive insights; design metrics frameworks; run weekly/monthly reviews and deep dives; partner with Product, Engineering, and Analytics to support growth, retention, and strategic decision-making.

Staff Software Engineer responsible for architecting and evolving billing, payment, and order systems supporting Squarespace’s monetization platform. The role provides technical leadership across high-visibility initiatives, translates system vision into project plans, leads cross-functional engineering efforts, mentors engineers, drives engineering best practices, and contributes code to critical backend services. Candidates need extensive experience with complex distributed systems, Java and related technologies, architecture decisions, and large-scale billing, ordering, or payment platforms.

Lead enterprise procurement strategy and supplier relationships, drive strategic sourcing and cost savings across technology and marketing spend, manage supplier risk and contracts, implement procurement transformation and tools, and build a high-performing procurement team aligned with business goals.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Lead and mentor an engineering team building and scaling payments infrastructure. Drive delivery against company goals, ensure regulatory compliance, set technical direction, partner with Product/Design/Operations, and improve processes and culture to support merchant payments and revenue growth.

Lead and grow a business development team to drive strategic partnerships, optimize reseller and payment channels, and deliver subscription revenue. Own partner portfolio performance, collaborate cross-functionally (Product, Legal, Finance), serve as executive-level advisor to top-tier partners, and influence product and commercial strategy to expand Squarespace's platform and customer segments.

Serve as enterprise design authority for financial systems transformation: define initiative structure and sequencing, align cross-functional leaders, resolve dependencies, translate business needs into technology solutions, and drive scalable continuous improvement.

Lead Squarespace's partnership strategy for AI discoverability and the Acuity Scheduling ecosystem. Build and manage strategic partner relationships, influence product roadmaps, drive ecosystem integrations with AI platforms, define KPIs and commercial terms, and coordinate cross-functional teams to scale partner initiatives and measure business impact.

Provide frontline customer support through live chat and email, troubleshooting account, billing, domain, and transactional issues. Meet quality, productivity, and customer satisfaction targets; maintain product knowledge; identify and escalate significant customer issues. The role requires weekend and holiday availability, reliable home internet, and a dedicated workspace.