Jobs at Squarespace

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As a strong writer, creative thinker and collaborator, you will work directly with senior leadership of the company to serve as a thought partner on all internal communications. In doing so, you’ll develop standards of excellence for our internal communications strategy, ensuring our messaging is clear and consistent while aligning with our overall business objectives, culture and values. You’ll collaborate with our broader organization to create programs that strengthen employee engagement and drive Squarespace forward as an employer brand. You will support the development of our new Leadership Network initiative aimed at engaging mid level leaders in the overall mission of Squarespace. In addition, you’ll serve as a key partner in developing and supporting Squarespace’s Diversity and Inclusion and Corporate Social Responsibility strategies in conjunction with the newly appointed Chief People Officer who will be a key stakeholder.

Customer Operations Data Scientists formulate the analytical frameworks and provide the technical rigor to measure the efficacy of, and shape the future for, Squarespace’s award-winning Customer Operations team. In close partnership with management, you’ll identify the fundamental questions we need to ask and have ownership over the data-driven means of addressing them. 

Squarespace is looking for enthusiastic University Grads to join our Software Engineering teams in New York City. We have a variety of highly innovative and evolving teams at Squarespace who are pushing out the next generation of web platform technologies. As a Software Engineer at Squarespace, you will be empowered to help our customers succeed from day one. Through mentorship, a robust engineering onboarding program, and collaboration across teams, you’ll have all the tools you’ll need to ramp up quickly and contribute meaningful work. 

Squarespace is looking for a Security Engineering Manager. In this role, you’ll lead a distributed team of versatile engineers across a broad set of disciplines (including application security, corporate systems security, identity and access management, and offensive security engagements) and oversee the deployment of technical security services and solutions. The Squarespace Security Team safeguards the systems, services and processes that support the ideas and businesses of our global customers, as well as our employees and partners. You’ll play a key role in maintaining and furthering a security mindset across the organization, so that we are proactively mitigating risk and building smarter. 

Squarespace is seeking an experienced Engineering Manager for our Finance Products team. As the lead of Finance Products, you’ll work directly with our Finance teams (Accounting, Taxation, and Analysts). The Finance Products team helps the company understand and report on revenue, subscriber trends, and other key performance indicators for the business. The data sets, reports, and tools that you build will be involved in crucial, company-level decisions for years to come. You’ll be working on a team where constant learning and team-wide knowledge sharing is a core part of our culture.

Squarespace seeks a Design Technologist to help us push the boundaries of what a web experience can be. You’re constantly learning and mastering new tools as a means to realize your creative vision. You have knowledge in a wide array of technologies, techniques, and applications, with an expertise in one or two specialties. While you spend most of your time writing code, your passion for design drives you to create polished final products from a rough initial direction. The Web Concepts team creates and implements new ways to express our customers’ brand in our product. Working closely with our designers, design technologists create and develop new ways to express content and styles in our product. We take our ideas from hypothesis to prototype using experimentation, and incorporate successful projects into Squarespace’s own websites (e.g. Squarespace.com), our product, and partnership sites (e.g. PlayingLynch.com, DreamingWithJeff.com).

Squarespace is a design-centric product company at heart, always striving for our products to enable anyone to tell their story to the world beautifully. Squarespace is looking for a hands-on, strategic-minded research leader to help us take our research program to the next level. At Squarespace, we make beautiful products to help people with creative ideas succeed. You’ll study our user base of approximately two million entrepreneurs, artists,

As a member of our Data Engineering team, you’ll sit with a cross-functional team of software engineers, data scientists and business analysts, working closely with your team to turn complex sources into understandable data. The data sets, pipelines and tools that you build will be involved in pivotal, company-level decisions for years to come. Not only that, but you’ll be working on a team where constant learning and team-wide knowledge sharing is a core part of our culture.

Maintain apps, listen to community and fix issues that arise. Design and implement new features, create UI, debug and profile parts of the app when needed. Contribute to app health, communicate with the community and make sure expectations are being met.

The Product Design team is looking for a UX Writer to work with our product teams. The UX writer has ownership of copy across all our products, from labels, to error messages, to onboarding flows, and more. We're looking for an evangelist who can use words to design intelligent, accessible, and friendly user experiences. You enjoy working through the minutiae of complex problems, love logic puzzles, and you're not fazed by a Gordian knot. You love process, but also know when you just need to get a job done. You enjoy working with introverts and strong personalities, technical and detail-oriented people, as well as big thinkers and creative types. You can handle multiple projects with ease, and know how to manage your time and prioritize your projects. You take initiative and feel a strong sense of ownership—not just for your work, but for the quality of all our products. And, you don’t need all the details to get started.

Do you enjoy the challenge of integration? Do you like building systems for other engineers? Do you love developing reliable, high volume, streaming data solutions? As a Senior Software Engineer in our Data Platforms team you’ll be building and maintaining the foundation of our analytics systems. You will be working with several engineering teams to build services that collect data for later analysis. Most services are built using Python hosted

We are looking for experienced senior-level product designers to help lead the direction of future releases across a wide range a products that help people with creative ideas succeed. Senior Product Designers at Squarespace are experienced in interaction design, visual design, prototyping, and user testing. You'll be part of an an organization that values vision, execution, and persistence. You'll build our product by solving complex challenges in simple, elegant ways.

The Squarespace Finance team is seeking an eager and intellectually curious Enterprise Revenue Operations Lead to join our growing team. This role will lead revenue accounting and build out the functionality to support an enterprise deal desk, fulfillment and revenue recognition function for enterprise customers and contracts. In this role, you will gain exposure to several departments across the company, and help the Finance team achieve its monthly, quarterly and annual objectives. This includes, but is not limited to, increasing efficiency through the use of technology, shortening the accounting close cycle, and providing accurate, meaningful data to the leadership team.

Squarespace’s HR Business Partner team is seeking a Manger, HR Business Partner to drive people initiatives across our Product, Strategy, and Channels & Services organizations and lead a team of two. In this role, you will partner closely with management and employees on people-related issues such as employee relations, coaching, development, compensation, organizational development and much more. 

You will manage a team of PMs focused on building different aspects of our marketing tools, including Email Campaigns, Analytics, and Distribution tools (SEO, Social, etc), and will work with them to take our marketing suite to a new level. You’ll oversee product strategy, goal setting, product reviews, career development, team culture, and group operations to ensure we build engaged teams that ship great products. You are data-driven and motivated by business impact. You have experience leading product teams that drives product adoption and paid user growth. You are excited by questions that do not have obvious answers, you have a strong product design sense and the motivation to iterate to build best-in-class products; and you’re focused on interpreting data and maximizing business outcomes.

We are looking to expand our world class design system & platform to support the needs of enterprise customers. We are looking for a highly motivated self starter who can help define the key customer segments in the enterprise, work with the product & support organizations to tailor our product for that market, and design the appropriate go to market structure to capture the opportunity. It is critical you are a highly motivated, entrepreneurial leader that has experience in building strategy, ideating new opportunities, running pilots and evaluating success to define and develop the go to market approach. You have a track record of identifying the potential in new customer segments through quantitative and qualitative analysis and can both lead and influence across the organization in support of your goals. This position is a high impact and visible role both internally across the organization and to senior leadership and externally to our prospects and customers.

The Team Lead, International CRM will work cross-functionally to evaluate, launch, and develop new markets. You will define Squarespace’s International approach to CRM, attracting new customers and strengthening relationships with existing ones. As the pioneering leader of this team, you will formulate CRM strategies that maximize data capture, while driving loyalty, revenue and customer engagement across markets. Create and establish scalable CRM guidelines and best practices. Collaborate with market strategists to design and implement meaningful localization tactics.

The Team Lead, CRM Campaigns will bring extensive experience in digital marketing, with a focus on customer retention, and a deep understanding of campaign planning and production. Your role is to set the standard for CRM campaign design, implementation and performance at Squarespace. You are a skilled user of marketing automation platforms with selection/implementation experience, and have the ambition to build a high performing, customer-centric marketing organization. This is an impactful opportunity for a smart, dedicated and passionate marketer who is ready to put their experience to work building out and growing an exciting arm of the Squarespace Marketing Team. 

Squarespace is looking for passionate and eager students to join our Software Engineering Internship Program this summer in New York City. We have a variety of highly innovative and evolving teams at Squarespace who are pushing out the next generation of web platform technologies. Over the course of our 11 week-program, you will be able to contribute to these teams through impactful work, grow your own professional and technical skill sets, and explore all that Squarespace and NYC have to offer you.

The Squarespace Finance Team is responsible for Financial Planning, Accounting, and Analysis of the company’s financial performance. We are looking for a highly motivated Business Intelligence Analyst to provide support to all of the finance team.  You will have the opportunity to be involved in varying business initiatives and will collaborate with colleagues across the organization to drive data driven decisions and impact. You have an

We are looking for a highly motivated Business Intelligence Lead to provide support to all of Channels & Services. You will have the opportunity to be involved in varying business initiatives and will collaborate with colleagues across the organization to drive data driven decisions and impact. You have an entrepreneurial spirit and are excited to work in a new area of a business helping to shape its success.

As a Senior Software Engineer in our Data Platforms team you’ll be building and maintaining the foundation of our analytics systems. You will be working with several engineering teams to build services that collect data for later analysis. Most services are built using Python hosted on our Kubernetes cluster and populate an HDFS data lake.

We are looking for a results-driven individual who has touched a wide-range of research methodologies. Strong analytical and creative problem solving skills are required for this role. You will leverage your research experience, data-driven approach, and penchant for storytelling to help design research plans and write research reports supporting marketing optimization and ultimately driving conversion. This position is based in New York City and reports directly to the Head of Market Research.

The Corporate Development team is seeking an Associate to join our growing team. The position is highly visible in the organization and involves frequent interaction with the senior executive team as well as all other Squarespace staff levels. You will partner cross-functionally to build and execute the inorganic growth strategy for Squarespace’s fast-paced, high growth business. The Corporate Development Associate will be closely involved in all aspects of the deal process, including sourcing, qualification, initial rationale/pitch, financial modeling, valuation, due diligence and closing & integration activities. The person should be action-oriented and comfortable driving outcomes with all internal and external stakeholders.

Squarespace is looking for a Vice President of Recruiting to lead our recruiting function to deliver top talent to our rapidly growing organization. As the top recruiting leader in the company, you will develop, drive, and execute on staffing strategies across all of Squarespace from entry-level campus hires to finding strategic leaders across all departments to enable our growth in this expanding market. In this role, you will have the ability to zoom out and keep strategic focus on scaling for growth and retention. You’ll work hand in hand with the broader People team leaders on projects and initiatives to cultivate our unique culture and people practices.

Clearly communicate insights and recommendations to the team backed by data analysis. Collaborate with email team on the creation and execution of email marketing campaigns that deliver against revenue-driving goals including CTR, open rates, incremental revenue lift, engagement and retention. Develop weekly, monthly and quarterly performance reports for Brand Marketing channels. Develop ad-hoc performance reports for campaigns, activations or special projects. Analyze and report on campaign results and user behavior to identify opportunities to improve engagement, and support overall email strategy. Monitor and maintain email deliverability and file health (unsubs, deadweight, etc.). Partner closely with team to brainstorm ways to optimize key metrics including click through rates, open rates, conversion, and retention. Contribute to ideation process with strategic insights, supporting the development of creating strategic content and for emails.

The Site Reliability Engineering (SRE) teams are also responsible for designing the systems that allow us to operate on our data centers and evolve the massive Squarespace software engine that serves millions of users worldwide. We implement software for internal DNS management, IP address allocation, and Linux image and package repositories. We build tools for the provisioning of compute capacity on top of VMware, Kubernetes clusters or public clouds. We work together with Server Engineering teams to scale up our storage, database and search infrastructure, which ingests close to 2 TBs of data per day. Our internal products include source code management tools, clusters of build agents for frontend and server-side code, automated testing infrastructure, Docker image generation tools, and continuous deployment pipelines, all used by 300+ software engineers in the wider organization. You will report to the team lead in NYC.

Lead and execute our global benefit programs, including but not limited to: medical, dental, vision, life, and disability insurance coverage; Flexible Spending Accounts (FSA), commuter benefits, onsite and remote wellness programming, COBRA, paid time off, and legislated leaves of absence. Help define and brand Squarespace’s benefits philosophy and develop a strategic roadmap to operationalize all elements of our evergreen programming in partnership with Employee Experience and other People centers of excellence. Lead the annual benefit renewal process and recommend go-forward approach taking into consideration feedback from internal stakeholders, market research, and cost analysis. Lead all benefit related trainings and discussions with Squarespace employees, including new hires, recruiters, Squarespace’s executive team, etc. Maintain and upkeep benefit information and policies on internal communications resources, and develop new communication materials, strategies and project plans to enhance employees’ understanding of benefits offerings. Serve as the lead point of contact for employee inquiries, while developing ways to streamline operational processes and day-to-day inquiries.

The Consumer Products team at Squarespace is seeking strategic product minds to join us in developing a brand platform for the next generation of independent businesses. We believe the future of independent businesses will be driven by truly customer centric organizations with world-class brands, and we are creating a suite of products to empower people with creative ideas to succeed.

We expect this Analyst to be a proactive member of the FP&A team. You will also develop strong relationships across the organization and should be comfortable presenting financial information in a clear and concise way. This role has direct exposure to the CFO and is the perfect opportunity to use your critical thinking and analytical abilities to meet the needs of a growing organization. 

The Workforce Management Specialist, as an expert in real-time workforce support, is integral to this success. As an individual contributor on the Support Operations team, you serve as an analytics expert to monitor the health of our operations. You will be responsible for effectively scheduling our global resources, managing the intra-day volume workload and resources on a real-time basis, and providing accurate reporting to stakeholders. You’ll also provide subject matter expertise for Aspect tools and software, as Squarespace continues to scale.

We are looking for a highly motivated Business Intelligence Analyst to provide support to our International Strategy & Operations team. You will have the opportunity to be involved in varying international business initiatives and will collaborate with our Data Science Team and colleagues across the organization, to drive data driven decisions and impact our international business. If you have an entrepreneurial spirit and are excited to support a diverse set of strategic initiatives with the common goal to grow our international user base, then this role is right for you.

At Squarespace, Customer Operations empowers users via scalable self-help tools, personalized support and customer advocacy. Our team runs 24/7 with over 300 people based in New York, Dublin and Portland. As a Business Intelligence Manager, you'll lead qualitative and quantitative research efforts in Customer Operations. This role will design and execute innovative research studies that build upon our foundational understanding of the Customer Operations ecosystem — and unlock actionable insights that move our business forward.  This position requires strong leadership, communication, and relationship skills as well as strong problem solving and analytical skills. Success in this role means you are able to work with stakeholders across geographies, businesses, and functions. 

The Squarespace Finance team is seeking an eager and intellectually curious Financial Analyst to join our growing team. This role will interface with business partners across the organization and coordinate within the finance team to explore a range of business questions through a financial lens. You will help the team prioritize opportunities and create a roadmap to help the company achieve its operational and financial goals. We expect this Analyst to be a proactive member of the FP&A team. You will also develop strong relationships across the organization and should be comfortable presenting financial information in a clear and concise way. This role has direct exposure to the CFO and is the perfect opportunity to use your critical thinking and analytical abilities to meet the needs of a growing organization. 

As the PM for International, you will be the product leader responsible for bringing Squarespace to a global audience. You will establish the roadmap for internationalization and localization features, and see those features from conception to launch. You will play an important role in a product team that is building a fast-growing platform, powering millions of businesses, and you will work with teams across the organization, including Marketing, Design, Strategy, Finance, and Customer Operations.

The Site Reliability Engineering (SRE) teams are looking for experienced and passionate software engineers and systems engineers who possess backgrounds in systems, programming and networking to help in ensuring that customers around the world can access Squarespace sites, that they load quickly, and that all of the features work. We work together with the product teams to maintain the reliability of our features with the infrastructure teams to grow our current data centers and build new ones, and the security teams to keep a close eye on the latest vulnerabilities and protect our product, infrastructure and networks. This role reports to the team lead. 

The right candidate will act as a subject matter expert and technical advisor reporting directly into the Facilities & Workplace Services Manager. This role will be responsible for direct vendor supervision of all repair, maintenance, and improvement related activities within our space to ensure a fully operational, safe and clean environment that lends itself to motivating our exceptionally talented team. In this job, no two days are ever the same. You’ll thrive in a fast-paced, ever-changing environment and will use your knowledge, diligence and creativity to promote an engaging and award winning office culture. 

We’re looking for a Business Intelligence Systems Lead who is passionate about crafting quality datasets and implementing business intelligence solutions. You will be joining an Analytics team which partners across the company, from Product and Marketing, to Growth and Customer Operations, to inform and guide decision making and strategy. You are focused on impact and have expertise in designing, executing, and maintaining business intelligence and data-centric tooling in dynamic, product-focused organizations. In this role we expect you to take ownership of existing reporting tools and underlying data modeling. You will work with partners across the company to remove bottlenecks for data access by selecting, establishing, and evangelizing self-service tools across the org. You will set the direction to scale our analytics data infrastructure that enables both technical and non-technical partners to draw insights on current performance and make recommendations for improvements. 

We’re looking for a Senior Business Recruiter who will partner with leaders across a diverse set of teams, including: Finance, Legal, Marketing, People, Customer Operations, Strategy, and Channels & Services. You will use your expertise of the market and your tenacity to source, evaluate, and close candidates; your poise and attention to detail will help guide them through an efficient and memorable hiring process. As a Recruiter, the future of Squarespace begins with you.

Squarespace is seeking an experienced Staff Engineer for our Finance Products team. You’ll work directly with our Finance teams (Accounting, Taxation, and Analysts). The Finance Products team helps the company understand and report on revenue, subscriber trends, and other key performance indicators for the business. The data sets, reports, and tools that you build will be involved in crucial, company-level decisions for years to come. You’ll be working on a team where constant learning and team-wide knowledge sharing is a core part of our culture.

We’re looking for a Senior Technical Recruiter who will partner directly with senior-level management and top-flight talent across a diverse set of teams, including: Web Design, Product Design, Product Frontend & Backend, Mobile, Machine Learning, Data, Creative Development, Infrastructure, Site Reliability, Security, and more. 

You will recruit and lead the designers needed for this team to maintain and evolve our existing design systems and design tools, working closely with our Design Platform team as well as the product design teams across our entire platform. This is an opportunity to have a tremendous impact on the future of millions of people and businesses by helping them get started establishing online presences for their businesses. 

Squarespace is looking for a Senior Creative Developer to join the Growth team who shares our passion for building the future of the web. You are someone who keeps up with the latest techniques in web design and development and have an entrepreneurial spirit with a passion for identifying and tackling impactful projects. You have a rare blend of creative, technical, and business mindsets. No detail escapes you. You are ready to join a team building award-winning websites for a world renowned publishing platform.

The goal of the Marketing Analytics team is to provide the best systems for marketing optimization and strategic guidance. You will oversee a team focused on using data to collaborate with Squarespace’s marketing team on attribution and measurement frameworks, oversee the development of predictive models, and deliver actionable recommendations based upon insights generated through performance data analysis and primary research.

Squarespace’s Data Scientists create the analytical frameworks and provide the technical rigor to drive pivotal business decisions. As an Associate Data Scientist, you’ll be supporting the team in analyzing key business problems, building data pipelines and feature sets for analysis and modeling work, and providing rigorous reporting to enable and evangelize data-driven decision-making throughout the organization. Furthermore, you’ll be expected

As the Manager, People Operations, you will oversee the newly formed Generalist function as well as our Immigration and Payroll Leads. This role reports into our Director, Partners and Programs and is based in our New York headquarters. This position is responsible for managing and developing the team, currently 4 direct reports, to execute and build consistency in the following functional areas: benefits administration, equity administration, basic employee relations and performance management, onboarding, M&A, policy implementation and maintenance, and employment law compliance; more specifically, the teams responsibilities detailed below. 

The Corporate Development team is seeking an Senior Integration Associate to join our growing team which addresses the key strategic areas of inorganic growth for Squarespace. This individual is responsible for building the company’s integration practice, including driving the pre-merger integration planning and post-merger execution, to achieve deal rationale, value drivers, and synergies. The Senior Associate will have a significant opportunity to impact the growth, direction and future of Squarespace’s acquisition portfolio.  This role ranges from implementing actionable plans to achieving transaction objectives, to diving deep on tactical aspects in need of attention. You will partner cross-functionally to build and execute the integration strategy for all of Squarespace’s acquisitions, working with stakeholders across product development, security, GRC, HR, tax, legal, finance, accounting, and communications. This role reports into the Corporate Development Lead in New York.

Squarespace is seeking a HR Generalist to provide temporary coverage while one of our team members is out on parental leave. This role will focus on benefits administration, basic employee relations and performance management support, orientation facilitation, M&A diligence and integration support, policy interpretation, and employment law compliance.  This role reports into our Senior Manager, People Operations and is based in our New York

We firmly believe that design is not a luxury - we coalesce hundreds of details into a package that is simple and beautiful, strive for excellence and iterate relentlessly in order to achieve that ideal. In our engineering organization, this translates to creating the most seamless, integrated products possible. As a Principal Engineer, you’ll focus on the most ambiguous, difficult, and cross-cutting problems faced by the organization, and taking a 3-to-5 year plan and translating it into a technology roadmap. You would work very closely with other staff & principal engineers and report to the Chief Architect in our New York City headquarters.

Develop and maintain new features for the Acuity Scheduling application. Monitor releases and communicate new changes to customers and customer support. Contribute to team processes as we continue to grow. Collaboration with remote engineering, product and customer support teams.

Squarespace is looking for an engineer to join our test engineering group. We believe testing is a first-class concern, and aim to provide simple, intuitive systems and tools that engineers can use to build confidence in their work throughout the development lifecycle. You will play a meaningful role in establishing a new testing landscape at Squarespace. You will report to the Team Lead in our New York City office. RESPONSIBILITIES You will

Squarespace is growing quickly, and as a result of additional planned growth, we're looking to hire an HR Operations, Technology and Total Rewards Lead based in our NYC headquarters. We're a team of smart, eager HR folks who set out to make Squarespace the world's best place to work. You are half HR professional, half geek. You love making processes hum, systems and technology work, and ensuring every facet of our people administration is compliant. Reporting to the VP of People, you will play a key role in transforming the team's effectiveness through implementing and maintaining People operations including compliance and payroll, systems and processes. You've probably got experience in managing HR systems, you’d like to get creative designing a compensation and benefits programs, and you're passionate about ensuring processes and policies enable people to work faster, better, and smarter. You may well be from a larger company and you are looking for a place where you won't get frustrated with bureaucracy and slow decision making. You want to impact people's lives now.

Squarespace is looking for a Market Research Associate to help us better understand our customers and competitors to accelerate our growth. With millions of websites across the globe, we have an incredibly diverse customer base. We want to learn about their needs and goals, and to leverage that understanding to improve our product, marketing, and operations. We are looking for a results-driven person who is excited about customer insights and comfortable working with data. Strong analytical and organizational skills are required for this role. You will leverage your innate curiosity, data-driven approach, and penchant for storytelling to tease out brand and creative insights to inform briefs and go-to-market plans, supporting marketing optimization and ultimately driving conversion. This position is based in New York City and reports directly to the Head of Market Research.

As our team expands, we’re seeking an experienced content-focused creative who is deeply involved with both concepting and executing aesthetically driven films, photography and animation, as well as social-first content campaigns. As Content Manager (essentially a Creative Director for our content driven creative efforts), you will set the vision for projects, enforce our high standards and manage teams of multidisciplinary creatives to create and produce work. In addition, you will own the creative process for our high volume Instagram account, with the potential for additional social channels in the future, and manage the growth of the team members under you. Successful candidates should have a portfolio that demonstrates familiarity with most of the following: filmmaking, photography, animation, social and a broad understanding of how to create and produce content-driven creative campaigns. Previous management experience is preferred, although we will also consider strong candidates who are ready to make the leap.

Promote security within Squarespace. Identify security risks, and develop mitigation plans. Architect, support and evaluate security-focused tools and services. Advise on risk assessment, threat modeling and fixing vulnerabilities. Recommend new security products and technologies.

Build & maintain the Expert acquisition machine with an eye to the various needs and niches of clients. Track key acquisition and engagement metrics, like vertical spread, Expert on-boarding and activity conversion, and engagement. Perform user research to deeply understand the Expert persona and community makeup. Use user data, both qualitative and quantitative, to continually improve the applicant and on-boarding experience to increase conversion rates. Oversee Expert on-boarding programs, including building educational materials, managing analysts, scheduling sessions, and more. Analyze funnel metrics to identify key levers to optimize the acquisition & engagement machines, then collaborate with Community & Product to design & implement solutions. Build supply growth models from scratch to forecast monthly supply targets, using demand projections as a starting point.

As a Case Insights Analyst you’ll work on research that creates improvements for our product and our support. You'll be part of the team as we transition under the Business Intelligence team, helping establish new processes and scope for our work.  You’re a knowledgeable qualitative researcher who is excited by figuring out how people think and how to make technology easier for them. You are comfortable developing and leading projects, working with external partners, and writing about research findings. 

Develop an enterprise-wide, global learning strategy that spans in-person, virtual, 1:1, self-paced, and blended methodologies as well diverse content areas. Curate cutting edge learning solutions that align to Squarespace’s overall business objectives. Lead, coach, and develop a global team of Learning & Development professionals. Consult with business leaders, HR Business Partners, and the executive leadership team to identify learning needs; use these opportunities to set the team’s overall strategy and enable Squarespace’s continued growth. Work collaboratively across the organization to build a talent development strategy, internal mobility strategy, and succession planning strategy in conjunction with the Vice President of People Programs and other team members. Design and deliver leadership development programs across all levels of leadership (including executive) to increase leadership effectiveness and support succession planning. Curate and maintain a new hire onboarding program that showcases Squarespace’s culture and sets new hires up for success in their roles.

Squarespace’s People team is seeking an Organizational Development & Change Management professional to serve as an internal consultant to the business as we enter our next phase of growth. In this role, you will be responsible for designing and implementing people-centric change management solutions that will service the strategic goals of Squarespace. You’ll also work hand in hand with the broader People team leaders on projects and initiatives to cultivate our unique culture and people practices.

Assist in developing more robust accounts payable, expense, and purchasing procedures. Improve processes associated with Coupa. Own the Vendor master files, including new vendor creation, vendor updates, system and process upgrades, as well as annual reporting. Act as the P2P system administrator and improve system functionality. Provide support and serve as backup in purchasing operations. Review all invoices prior to payment. Create and maintain all Accounts Payable desktop procedures. Assist in month end close procedures including preparing journal entries, identifying and calculating accruals, reconciling balance sheet accounts and preparing supporting schedules.

Squarespace provides elegant solutions that set new standards for creating your online presence. We are driven by great design in everything we do, and we believe that all ideas deserve to be presented beautifully. With that in mind, we are seeking a Senior Production Designer for our in-house Content Studio. You will be responsible for all prep and delivery of various mechanicals for print, OOH, and digital media, etc, as well as work with Art and Creative Directors to build decks, create guidelines, and perform minor photo retouching. This is a hands-on role that will require constant interaction with the Content Studio team and the larger Creative team. You are a experienced production designer with a strong understanding of design principles and best practices. You are receptive to feedback and great at taking initiative to provide solutions, sometimes in real-time.

Working closely with a team of very skilled designers, engineers and marketers, you will create everything from events materials and emails, to advertisements, social content, and updates to Squarespace.com. Broadly speaking, your mission is to maintain the Squarespace brand aesthetic at all times. On a day-to-day basis that may mean delivering print and digital marketing assets, resizes, and branded content, or collaborating on strategic decisions.

Squarespace is looking for a Senior Software Engineer - iOS to join our small, collaborative team responsible for the end-to-end development of our iOS applications and the long-term vision of Squarespace on mobile devices. You will report to our Engineering Manager in New York City. RESPONSIBILITIES Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology Design and implement new features,

The Infrastructure Engineering teams are responsible for evolving Squarespace's massive engine that serves millions of users worldwide. We build the reverse proxies and caching layers that process 1.5+ billion requests every day, integrate with CDNs, handle TLS termination and understand HTTP/2. We develop the software that works with our storage, database and search infrastructure across all of our data centers, ingesting close to 2 TBs of data per day. Our internal products include an asynchronous jobs framework and a powerful microservices framework, both used by 150+ software engineers in the wider organization. We create services that can be reused by product teams, including localization, certificate management, screenshotting, authentication, notification and billing services, and the image service that processes 2 million images per day.

Research and design concepts for the web that are usable, beautiful, and marketable. Develop information architecture and execute wireframes. Design page layouts and interaction methodology. Design of templates and art direction of photography for templates. Work closely with developers during build processes. Work collaboratively with other designers to tackle complex design problems. Work with stakeholders in other departments to understand business objectives and provide solutions through design. Work collaboratively with our content studio to create beautiful visual content. Participate throughout a project’s entire creative process.

The Frontend team at Squarespace is building one of the most advanced interfaces on the web. With it, our customers can easily create beautiful interactive websites and stores. If you are a Frontend Engineer who strives to go beyond what is possible in a web browser, we want to hear from you! You will report to the Product Engineering Team Lead in our New York City headquarters.

Write server-side code, create high-volume production applications, and develop prototypes quickly. Develop new features into the Squarespace platform, building backend services with Java. Collaborate with other engineers and designers to provide strong customer-focused experiences. Ensure the reliability of systems essential to Squarespace users and businesses powered by Squarespace. Practice disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, readable code). Actively contribute to team and company standards. Mentor junior team members.

As a member of our Data Engineering team, you’ll sit with a diverse team of software engineers, data scientists and business analysts, working closely with your team to turn complex sources into understandable data. The data sets, pipelines and tools that you build will be involved in pivotal, company-level decisions for years to come. Not only that, but you’ll work on a team where constant learning and team-wide knowledge sharing is a core part of our culture.

Squarespace is in search of a Director of Total Rewards to build and scale a total rewards strategy that will continue to attract the best and brightest as we enter our next phase of growth. In this role, you will be responsible for designing and executing a total rewards strategy that will position Squarespace competitively in the market to attract, retain, and engage top talent. 

Lead and coach a team of product specialists. Keep the team up-to-date on department updates. This includes explaining business reasons that drive new initiatives so team members understand the context of what's happening across the company and why. Oversee the daily activities of the team, including support in the Tier 2 & Tier 3 Escalation queues, and cross-functional activities such as training, projects and product launch support. Stay current on Squarespace product developments to accurately coach your team on fielding customer questions Take customer escalations as needed. Engage team members in long-term career development conversations. Influence the broader strategy for the department with cross-functional collaboration. Lead projects and partner with peers on local or departmental initiatives. Endeavor to optimize team processes and performance for the benefit of your team, customers and the business.

Squarespace is looking for a Learning Partner to support its growing employee development programs. The Learning & Development team is responsible for developing our employees through best-in-class onboarding, trainings & broad professional development programs. This role will be responsible for partnering with the HR leadership & HR Business Partner teams to design & facilitate programs that support the growth of our employees - from individual contributors to managers - across the organization. This includes development of eLearning, just-in-time performance support development materials and instructor-led course materials.

Respond to customer-submitted email requests and live chats promptly. Troubleshoot and guide customers through website setup, including identifying system and site-specific website issues. Achieve set targets across pace, Customer Satisfaction and quality in email and live-chat. Stay current with new product features and improvements. Identify and communicate system issues to our Product Solutions team. Identify non-standard customer experiences and escalate issues, as appropriate.

Squarespace has access to incredibly rich data sources of both content creation and user behavior. We’re looking for creative people with analytical minds and machine learning expertise to transform these datasets into a better experiences. We are looking for leaders who are hands-on - both regarding writing Python, designing machine learning models, and contributing to user experience discussions, and who also want to contribute by mentoring engineers on the team.

Squarespace is seeking a self-motivated, passionate and agile Email Marketing Specialist to assist in the development and execution of our Email Marketing/CRM strategy. You will help ideate and manage the deployment of various acquisition and reactivation strategies including broadcast, batched, triggered and transactional email campaigns. With a proven history of data-driven decision making and a deep understanding of Email analytics you will analyze email performance and communicate and immediate optimizations and improvements geared towards channel success.

We are in search of a Manager of International Strategy & Operations to influence and execute our global expansion strategy. In this role, you’ll oversee our existing International Strategy & Operations team based in New York, and will lead a diverse set of strategic initiatives with the common goal to grow our international user base.

Squarespace is a design-driven organization on a mission to empower people with creative ideas to succeed. We are seeking a Creative Recruiter to help scale our award-winning Creative team. The ideal candidate has experience managing full-cycle recruiting for creative roles across all levels and is passionate about finding the best talent in the world. You will be responsible for sourcing, evaluating, and closing candidates, and for guiding them through a smooth and memorable interview process. You will also help refine and evolve our hiring processes and practices as we scale towards 1000+ employees. 

As our team expands, we’re seeking an experienced video editor to work on a wide range of deliverables, from documentary shorts to graphics-driven content. You must have a knack for storytelling, the technical knowledge to work on complex projects with many different types of media, great taste, and a compelling visual style. In addition to editing, you’ll also have the opportunity to work upstream on creative campaigns, prototype ideas that will eventually end up in our products, and participate in shoots.

As we continue to build our in-house creative team, we’re looking for senior advertising art directors who are strategically and conceptually strong, fluent in their craft and able to work across a wide range of deliverables including TV, print, radio, out of home, social, digital, partnerships and events. Existing art director/copywriter teams are also welcome to apply.

Squarespace is looking for a Marketing Coordinator to support our YouTube influencer team. We are seeking a hard-working and results-driven individual who is comfortable working with data and interpreting actionable next steps from it. Strong analytical skills are required for this role. Our Media & Acquisition team sets itself apart by being both rigorous and experimental, and we seek team members who can maintain that balance. You should be