Squarespace Offices

Leads Squarespace’s internal and external communications strategy, executive advising, media relations, corporate narrative, crisis communications, product and brand launches, thought leadership, employee communications, All Hands meetings, intranet content, agency relationships, and communications metrics. The role requires strong writing, strategic judgment, technology-company experience, media relationships, and the ability to communicate effectively with consumer and B2B audiences.

Manage and improve governance, risk, and compliance programs; lead SOX, SOC, PCI, and NIST audits; assess controls, security risks, vendors, privacy compliance, and remediation; respond to customer questionnaires; and modernize GRC through automation, integrations, continuous monitoring, and data-driven reporting.

Own the strategy and roadmap for Acuity Scheduling’s payments, transactions, and mobile products. Lead customer and market discovery, define opportunities, drive payment integrations and checkout experiences across web and mobile, manage partner and build-versus-buy decisions, and track business metrics. Collaborate with marketing, customer operations, analytics, and engineering to launch products, improve merchant support, and align stakeholders around measurable growth and customer outcomes.