Teams at Strella

Own relationships with key accounts, including renewals, retention, upsells, and expansion revenue. Build onboarding, adoption, QBR, renewal, and account-health playbooks from the ground up. Develop customer health metrics and dashboards, proactively manage risk, and partner with Sales, Product, Engineering, and Marketing to improve customer outcomes and inform product strategy.

Own Strella’s events program from planning through follow-up, including owned gatherings and conference activations. Create event and brand assets such as invitations, booths, signage, decks, swag, social graphics, and recap content. Manage vendors, freelance creatives, budgets, and timelines while coordinating with sales and marketing. Capture event content, support customer story videos, track event outcomes, and maintain consistent brand execution across channels.

Leads Strella’s full-service insights business, overseeing research strategy, client relationships, commercial growth, methodologies, and executive recommendations. Builds and manages a high-performing research team, develops scalable offerings, and combines AI-powered research with human expertise. Partners with founders, sales, product, and marketing leadership to shape company strategy and redefine market research for enterprise clients.