Teams at StubHub

Own consumer experience product initiatives for a global, two-sided ticket marketplace. Collaborate with engineering and design to translate business needs into technical requirements, prioritize features using analytics, manage software delivery lifecycles, and measure product outcomes. The role requires experience scaling AI-powered customer experiences with LLMs, improving automated interaction quality, balancing buyer and seller needs, and delivering reliable products across international markets.

Build and deploy machine learning models for experimentation, forecasting, pricing, or customer acquisition. Own models throughout their lifecycle, from design through production, and communicate findings to technical and non-technical stakeholders. Develop business roadmaps, provide predictive modeling expertise, mentor junior team members, and advance data science practices across the organization.

Own full-cycle recruiting across technical and business functions, from intake and sourcing through closing and offer negotiation. Build pipelines, advise hiring leaders, assess candidates, and deliver a trusted candidate experience. Use AI responsibly to improve research, outreach, interviewing, and pipeline analysis while maintaining data quality and confidentiality. Identify recruiting bottlenecks, improve workflows, and communicate search progress and risks.