Teams at Sunrun

Sells residential solar and battery products to consumers through inbound leads. Responsibilities include qualifying prospects, explaining pricing and proposals, building customer relationships, guiding electronic enrollment, managing projects through installation, tracking accounts in a CRM, and meeting monthly sales targets. The role requires strong communication, customer service, digital literacy, and effectiveness in a remote team environment.

Provides advanced application support for Salesforce, Jira, and ServiceNow, including troubleshooting, configuration, incident management, monitoring, documentation, and SLA-driven issue resolution. Collaborates with development teams and business stakeholders, communicates technical issues clearly, identifies process improvements, and mentors junior technicians. The role is primarily remote with occasional office visits and requires strong problem-solving, communication, documentation, and multitasking skills.