Teams at SuperDial

Lead and build the people function at an early-stage startup: own talent acquisition, onboarding, performance management, compensation and leveling, employee experience, compliance, and culture. Partner with leadership on org design, hiring strategy, and systems to scale the organization.

Own and optimize the customer trial experience to increase conversion and retention. Analyze engagement/usage data, identify friction points, lead quality initiatives, and improve call center and support workflows through process redesign, automation, and performance tracking. Collaborate cross-functionally to implement scalable systems.

The Quality Lead will design and improve QA processes and systems, drive continuous improvement, and ensure high-quality customer deployments and AI performance.