Superhuman Offices

Design activation, onboarding, upgrade, and early-lifecycle experiences across Superhuman’s product suite. Lead growth experiments from hypotheses through polished designs, using qualitative and quantitative insights to improve adoption, engagement, habit formation, and upgrades. Collaborate with Product, Engineering, Marketing, Research, Analytics, and other designers to create cohesive cross-product experiences, communicate design strategy, mentor teammates, and advance design quality.

Embedded Data Scientist for Superhuman Mail, partnering with product, growth, engineering, and design teams to guide roadmap decisions. Responsibilities include defining product metrics, designing experiments, applying causal inference and machine learning, measuring AI feature quality, analyzing activation and retention, identifying growth and conversion drivers, and communicating insights to stakeholders. The role requires strong Python, SQL, experimentation, statistics, and cross-functional influence skills.

Own Mail’s enterprise admin, buyer, onboarding, migration, usage-visibility, and team-management experiences. Define the roadmap and buyer journey from evaluation through deployment, expansion, and renewal. Partner with enterprise buyers, IT administrators, Sales, Customer Success, platform, security, and compliance teams. Use customer insights and product metrics to prioritize scalable solutions, improve activation and adoption, and demonstrate organizational value.