Jobs at Synchrony

Lead enterprise client enablement for Synchrony MultiSource Financing (MSF). Serve as SME and program manager to coordinate requirements, testing, compliance, and cross-functional teams to deliver client enablement on time. Drive enablement strategy, roadmaps, training, and executive reporting while removing roadblocks and ensuring high-quality launches across company-hosted and third-party environments.

Lead portfolio analytics for Amazon Credit & Payments: define problems, source and analyze data, build dashboards, measure and optimize lifecycle and campaign performance, partner cross-functionally, and coach analytics teams to drive growth, profitability, and improved customer experience.

Lead enterprise-scale technology and operations transformation programs using SAFe and Agile. Define vision, prioritize initiatives, manage cross-ART delivery, risks, budget, and stakeholders. Coach teams on Lean-Agile, standardize metrics and reporting, drive AI adoption and automation, and improve speed-to-market and quality across servicing functions.

Lead client-level and market-level marketing for Specialty & Wellness focus markets. Develop and execute multi-channel B2B and B2B2C campaigns, build acquisition and lifecycle communications, create partner enablement materials, and measure/optimize performance. Act as primary marketing contact for partners and coordinate cross-functionally with Sales, Client Management, Analytics, Product, and agencies.

Lead enterprise Information Lifecycle Management program: define ILM strategy, maintain retention/disposition policies, coordinate legal hold, partner with Legal/Security/Privacy/IT, drive cross-functional implementation, reporting, change management, and support audits and program governance.

Lead planning and execution of internal audits for Treasury, Capital Management, and Stress Testing. Perform process walkthroughs, document workpapers, identify control gaps, present findings, and maintain audit competency and stakeholder relationships.

Perform independent 2nd-line operational risk oversight of IT across cloud, applications, infrastructure and third-party vendors. Assess and monitor technology risks, conduct formal reviews and continuous monitoring, manage issues in eGRC, support ERA/RCSA processes, and represent risk at architecture and program forums. Provide evidence for cloud certification phases and escalate findings as needed.

Lead and own workforce and B2B authentication platforms (SSO, MFA, passwordless) as Principal Platform Owner and Systems Architect. Drive strategy, architecture, and operations for high-availability Okta-based systems, supervise 24/7 engineering teams, manage integrations, enforce governance and compliance, and partner with stakeholders to prioritize product roadmaps and deliver secure, scalable authentication services.

Lead and execute risk-based internal audits for finance, platforms, and regulatory reporting. Plan audits, perform process walkthroughs, document controls and deficiencies, prepare audit deliverables, validate remediation, advise stakeholders, and maintain IIA standards and regulatory awareness.

Lead development and execution of digital collections contact strategies (email, SMS, mobile app) using advanced analytics, predictive modeling and segmentation. Design, test, and implement targeted campaigns, validate models, monitor performance, ensure governance and compliance, partner with Operations/IT/Legal/Compliance, produce reporting and forecasts, drive automation and process improvements, and present results to stakeholders and senior leadership.

Lead and mentor iOS development teams to design, build, test, release, and support high-quality mobile applications. Drive architecture, code reviews, CI/CD adoption, production troubleshooting, and cross-functional collaboration to meet business and security standards.