Teams at Synchrony

Lead enterprise client enablement for Synchrony MultiSource Financing (MSF). Serve as SME and program manager to coordinate requirements, testing, compliance, and cross-functional teams to deliver client enablement on time. Drive enablement strategy, roadmaps, training, and executive reporting while removing roadblocks and ensuring high-quality launches across company-hosted and third-party environments.

Lead portfolio analytics for Amazon Credit & Payments: define problems, source and analyze data, build dashboards, measure and optimize lifecycle and campaign performance, partner cross-functionally, and coach analytics teams to drive growth, profitability, and improved customer experience.

Lead enterprise-scale technology and operations transformation programs using SAFe and Agile. Define vision, prioritize initiatives, manage cross-ART delivery, risks, budget, and stakeholders. Coach teams on Lean-Agile, standardize metrics and reporting, drive AI adoption and automation, and improve speed-to-market and quality across servicing functions.