Jobs at Talkiatry

Lead AI strategy and operations to deploy conversational AI across the patient journey. Build roadmaps, manage vendors, ensure agent performance, QA, governance, and cross-team enablement.

Lead and scale FP&A at Talkiatry: establish planning cadence, drive forecasting and variance analysis, build driver-based models, partner with functional leaders, improve reporting and processes, and lead/mentor the finance team to support growth.

Own and scale Talkiatry's paid search program across Google, Bing, and ZocDoc. Lead forecasting, budgeting, bidding, account structure, and testing. Build marginal CAC and spend-sensitivity models, run rigorous A/B and multivariate experiments, integrate downstream LTV/retention signals into bidding, and partner with Analytics, Finance, and Ops to optimize acquisition efficiency and budget allocation.

Provide 100% remote outpatient psychiatric care for lower-to-moderate acuity patients across the lifespan. Conduct 60-minute intakes and 30-minute follow-ups, control scheduling and caseload, use telepsychiatry technology, coordinate with in-house therapists, and work with full operational support (scheduling, billing, intake, licensing). No inpatient, IOP, or crisis coverage required.

Lead lifecycle experimentation and optimization across onboarding, activation, early care, and retention. Design and analyze A/B and multivariate tests, integrate ML signals into journeys, build reporting and dashboards, write SQL to surface insights, and partner cross-functionally to reduce friction and improve measurable patient and provider outcomes.

Lead discovery and delivery of EHR-enabled clinical workflow improvements: diagnose friction, design and ship tooling (alerts, smart forms, automations), run initiatives from 0->scale, drive adoption, and instrument outcomes with reporting and metrics across clinical, operational, product, and engineering partners.

Lead end-to-end patient and provider lifecycle strategy to improve activation, care progression, retention, and LTV. Build experimentation and AI/ML-driven capabilities, partner cross-functionally (Product, Engineering, Data, Ops), establish governance and documentation, scale successful experiments into automated programs, and hire and mentor a multidisciplinary lifecycle team.

Lead and build an AI-forward Operations Excellence function for PCC, owning operating model design, AI deployment, tech infrastructure (ServiceNow, Genesys, WFM), analytics, workforce management, quality/training, vendor strategy, and a multidisciplinary team to improve efficiency, patient/provider experience, and scale operations.

Hands-on individual contributor responsible for executing organic acquisition initiatives across content-driven and technical SEO, AEO, and emerging discovery channels. Owns end-to-end delivery: scoping, launching, measuring, and iterating on content, pages, and experiments. Partners cross-functionally and with agencies/freelancers, leverages AI tools to scale output, and uses SEO/AEO and BI tools to track performance and drive continuous improvement.

Lead and build Talkiatry's content function from scratch: set strategy, editorial standards, SEO and organic growth, AI-enabled workflows, and a 2-4 person content team. Drive cross-functional alignment, measure performance, and create storytelling and thought leadership across blog, social, video, email, and other owned channels.

Field-based, quota-carrying role to build and grow referral partnerships with medical practices and health systems. Prospect new partners, manage and expand existing accounts, execute territory plans, lead in-office presentations and outreach, establish referral workflows, maintain CRM activity (HubSpot), and travel ~75% to drive referral growth and provider satisfaction.

Field-based, quota-carrying role building and growing referral partnerships with physicians and health systems. Prospect and convert new practices, manage and expand existing accounts, execute territory plans, run in-office presentations and outreach, troubleshoot referral workflows, track activity in CRM, and represent the company at events to drive referral volume and provider satisfaction. Approximately 75% travel.

Lead revenue growth strategy, GTM analytics, and revenue forecasting. Build SQL-based analytics and reporting infrastructure, partner on payer and product strategy, support strategic transactions, and present financial insights to executives and the board.

Own and roadmap Talkiatry.com as a product to increase qualified application starts. Drive SEO/AEO, accessibility, site quality, analytics/tracking, and hands-on execution in Webflow (HTML/CSS). Scope and QA external dev work, maintain CMS governance, and partner cross-functionally on privacy-sensitive instrumentation and growth.

Lead and grow a product design team while contributing hands-on design work. Own end-to-end design for booking flows, patient portal, provider software, and ops tools. Collaborate cross-functionally, set vision, establish and maintain Figma design systems, leverage data and research, mentor designers, balance user needs with business goals, and champion patients and providers.

Build and deploy production AI capabilities for mental healthcare: full‑stack development, agentic systems, RAG and retrieval pipelines, evaluation frameworks, safety guardrails, observability, CI/CD, and cross‑functional collaboration to ensure safe, reliable AI in clinical workflows.

Lead development of scalable marketing data models, pipelines, and BI solutions. Partner with Marketing to define metrics, build dashboards, enable self-service analytics, and drive data governance and best practices.

Lead strategy and execution for internal platforms and workflow orchestration, partnering with Clinical, Operations, Engineering, and Data to modernize operational workflows, enable cross-system integrations, and introduce AI-powered automation. Define roadmaps, measure impact, manage dependencies and risks, and deliver scalable internal tools that improve clinician and patient onboarding and operational efficiency.

Own and roadmap Talkiatry.com as a product: improve visitor-to-application conversion via page experience, SEO/AEO, accessibility, analytics, and site quality. Build and QA pages in Webflow, scope and manage external dev partners, maintain CMS governance, and partner cross-functionally on tracking, privacy, and compliance.

Designs and delivers instructor-led and eLearning courses for clinical and corporate staff, facilitates new clinician orientation, builds cohort programs (leadership, DEIB), manages LMS content, partners cross-functionally to support learning strategy and team development.