Jobs at Talkiatry

Own high-priority clinical operations programs, including clinician onboarding, network support, automation, tooling, and new business operating models. Build dashboards, analyze performance data, troubleshoot operational issues, redesign workflows, and drive cross-functional implementation with Data, Product, Engineering, and Clinical teams. Lead change management and measure improvements through faster clinician ramp-up, reduced administrative burden, and expanded patient access.

Provide 100% remote outpatient psychiatric care for lower-to-moderate acuity patients across the lifespan. Conduct 60-minute intakes and 30-minute follow-ups, control scheduling and caseload, use telepsychiatry technology, coordinate with in-house therapists, and work with full operational support (scheduling, billing, intake, licensing). No inpatient, IOP, or crisis coverage required.

Field-based, quota-carrying role to build and grow referral partnerships with medical practices and health systems. Prospect new partners, manage and expand existing accounts, execute territory plans, lead in-office presentations and outreach, establish referral workflows, maintain CRM activity (HubSpot), and travel ~75% to drive referral growth and provider satisfaction.

Lead lifecycle experimentation and optimization across onboarding, activation, early care, and retention. Design and analyze A/B and multivariate tests, integrate ML signals into journeys, build reporting and dashboards, write SQL to surface insights, and partner cross-functionally to reduce friction and improve measurable patient and provider outcomes.

Lead new health system partnerships in the Northeast: prospect, build executive relationships, negotiate agreements, manage the full partnership lifecycle, design territory strategy, coordinate cross-functionally, represent Talkiatry at industry events, and deliver measurable referral growth and launch outcomes.

Owns administration, compliance, reconciliation, analytics, vendor management, and open enrollment for employee benefits programs. Leads the transition from fully insured or level-funded medical plans to self-funded plans, including plan design, stop-loss procurement, financial modeling, and implementation. Manages ACA reporting, ERISA, COBRA, HIPAA, PCORI, multi-entity compliance, carrier relationships, employee communications, audits, and benefits system integrations.

Deliver clinician orientation, develop instructor-led and eLearning content, support leadership and DEIB learning programs, and collaborate with corporate and clinical teams on learning initiatives. The role requires facilitating adult education, managing LMS content, using instructional design tools, communicating with diverse audiences, and contributing to learning and development strategy.

Build and lead the organization-wide adoption of generative AI, agentic systems, and AI-assisted development. Design production automation agents, evaluate coding tools, modernize rules-based workflows with ML, and establish responsible AI guardrails. Partner with engineering, product, data, and clinical teams to identify high-impact opportunities, own the enablement roadmap, measure outcomes, and drive adoption through working software, documentation, and hands-on collaboration.

Build and manage relationships with medical practices and health systems across Raleigh, prospecting new referral partners and growing existing accounts. Drive referral growth and provider retention through territory planning, in-office presentations, outreach, workflow support, and troubleshooting. Maintain CRM activity, represent Talkiatry at events, and achieve quota-based growth targets while traveling approximately 75% within the assigned territory.

Build and manage relationships with physicians, medical practices, health systems, and referral teams. Prospect new provider partnerships, grow referral volume, support account retention, execute territory plans, conduct in-office presentations and outreach, resolve referral barriers, maintain CRM records, and represent Talkiatry at industry and community events. This quota-carrying role requires approximately 75% travel within the assigned territory.

Own lifecycle marketing performance across patient onboarding, activation, early care, and retention. Design and analyze multichannel experiments, build reporting and dashboards, write SQL, diagnose funnel and segment performance, and integrate AI and machine learning signals into lifecycle journeys. Collaborate with Product, Operations, Data Engineering, Marketing Operations, Analytics, and Creative to improve patient outcomes and measurable business performance.

Leads marketing operations, lifecycle campaign infrastructure, and Dev & Deployment teams. Owns automation workflows, data architecture, campaign delivery across email, SMS, and push, platform integrations, QA, reporting, compliance, and experimentation. Partners with Product, Data, Engineering, and Marketing Technology to build scalable, personalized patient communications and apply AI-driven optimization.

Lead analytics and workforce planning for a 400+ omni-channel Patient Care Coordinator organization. Design reporting, forecasting, scheduling, and WFM frameworks, build dashboards, partner with cross-functional teams, and drive data-driven performance improvements to optimize staffing, efficiency, and cost.

Own Talkiatry’s paid social creative strategy and testing roadmap across Meta, TikTok, YouTube, and other channels. Analyze creative performance metrics to develop hypotheses, briefs, and scalable messaging frameworks that improve patient acquisition and reduce CAC. Manage creator and agency partnerships, UGC pipelines, asset workflows, and cross-functional execution while leading innovative, patient-centered campaigns for mental healthcare.

Lead patient-facing product marketing: own positioning, messaging, GTM, and launches; conduct quantitative and qualitative patient research; collaborate cross-functionally to optimize patient journeys; create patient-facing materials; and track engagement and adoption using data-driven insights.

Build and maintain ingestion pipelines, Python services, and dbt models on AWS and Snowflake. Own operational on-call responsibilities, migrate pipelines to Airflow, contribute to CI/CD, collaborate with BI/Analytics, and mentor junior teammates.

Senior individual contributor who drives product analytics, experimentation, and applied modeling. Owns growth and performance analyses, designs experiments with robust statistical evaluation, builds repeatable reporting, and partners with Product, Engineering, Operations, Clinical, and Finance to translate data into actionable product and operational decisions.

Lead development of scalable marketing data models, pipelines, and BI solutions. Partner with Marketing to define metrics, build dashboards, enable self-service analytics, and drive data governance and best practices.

Lead growth product strategy and execution, initially improving the Start-to-Visit funnel. Use funnel analysis, segmentation, cohorts, and A/B testing to identify high-leverage opportunities, run experiments, measure impact, and build compounding growth engines across retention, LTV, organic acquisition, and referrals while partnering cross-functionally.

Lead strategy and execution for Talkiatry's data platform and integrations. Build roadmaps for metrics, data models, and AI-driven user capabilities. Own data quality, third-party integrations, and self-serve analytics. Partner cross-functionally to define success metrics, resolve dependencies, and deliver scalable, low-friction data products for Marketing, Operations, Finance, and Referrals.