Teams at Talkspace

Designs, delivers, and maintains onboarding, role-specific, systems, certification, and upskilling programs for Client and Provider Support. Creates eLearning and instructor-led materials, facilitates training, administers LMS assignments and completion tracking, evaluates effectiveness using performance data, and improves curricula. Partners with leadership and subject matter experts to address skill gaps, support process changes, and communicate training outcomes.

Generate and develop qualified sales leads for Talkspace’s AI-powered product through inbound and outbound strategies. Conduct personalized email, phone, and social outreach; research prospect needs; coordinate discovery meetings with sales representatives; and consistently exceed sales targets and quotas. The role requires CRM and outbound sales tool proficiency, strong interpersonal skills, initiative, adaptability, and interest in mental health and emerging AI technology.

Oversee 1099 and W2 provider onboarding workflows, maintain provider accounts, document requirements, support clinical onboarding initiatives, and report on enrollment trends. Identify process improvements, bugs, product gaps, and operational bottlenecks while coordinating with stakeholders to resolve issues and streamline onboarding through Fountain and Talkspace platforms.