Teams at Tapcheck

The Senior Account Manager drives customer retention and revenue growth for assigned accounts, leading negotiations and managing relationships with executives while collaborating with teams to enhance customer outcomes.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Data Analyst will maintain KPI standards for Customer Support, build dashboards, produce analyses, and lead metric alignment conversations, ensuring accurate data interpretation and decision-making support.