Teams at The Fortune Society, Inc.

Handles behavioral health billing operations, including insurance claim submissions, prior authorization tracking, denied-claim investigation, invoice and voucher processing, Medicaid reimbursement reviews, and billing error resolution. Performs data integrity checks, reporting, compliance monitoring, audits, credentialing paperwork, and project coordination. Collaborates with clinicians, finance, IT, and program leadership to ensure accurate billing, regulatory compliance, and timely provider reimbursement.

Coordinates the Queens County Reentry Taskforce and serves as liaison among DOCCS, DCJS, parole offices, and community partners. The role manages referrals and reentry services, facilitates taskforce, case conference, and orientation meetings, oversees outreach and reporting, monitors contractual milestones, addresses service barriers and critical incidents, and supervises a case manager.

Supervises case management staff serving formerly incarcerated clients in transitional and permanent housing. Reviews assessments, treatment plans, progress notes, referrals, and benefits applications; provides clinical guidance, crisis intervention, counseling, and supportive services. The supervisor coaches staff, monitors documentation and performance, conducts evaluations, facilitates groups, prepares reports, coordinates with partner agencies, maintains databases, and provides 24-hour emergency on-call support.