Jobs at TheGuarantors

Lead a distributed team of 4–6 engineers building landlord and property-management products. Own architecture, technical direction, engineering standards, reliability, incident response, and modernization of legacy systems. Coach engineers, manage performance and career growth, partner with Product, Design, and QA on roadmap delivery, and coordinate dependencies across teams. The role combines people leadership with hands-on technical contributions in a full-stack, cloud-based environment.

Manage and scale HubSpot email marketing operations, including audience segmentation, reusable templates, custom HubL modules, workflows, lifecycle systems, reporting, testing, and deliverability optimization. Partner with cross-functional teams to translate business requirements into maintainable, personalized email programs. Maintain documentation, debug rendering and data issues, migrate legacy emails, define KPIs, and drive data-backed experimentation to improve engagement and business outcomes.

Analyze business data, conduct exploratory and ad-hoc analyses, build reporting frameworks, and monitor data science models. Use SQL, Python, Snowflake, and dbt to clean and model data, investigate trends and anomalies, evaluate hypotheses, and communicate actionable insights through visualizations, reports, and presentations to technical and non-technical stakeholders.

Lead the product roadmap for Zero Gap Renters Insurance, turning early customer learning into scalable features. Partner with engineering, design, insurance, compliance, operations, and GTM teams to improve adoption, compliance, retention, operational efficiency, and profitability while defining metrics and driving data-informed decisions.

Analyze complex datasets and translate findings into actionable business insights across Product, Sales, Marketing, and Underwriting. Build and maintain Power BI dashboards, own ad hoc reporting, and use dbt to transform warehouse data. Collaborate with engineering and product teams to improve data consistency, document data definitions, and support data-driven decisions in a fintech and insurance environment.

Build, deploy, and maintain reliable data infrastructure, including ingestion and ETL/ELT pipelines, data quality processes, warehouses, automation, orchestration, and lightweight data applications. Optimize data stack performance, document pipelines, and collaborate with analysts, data scientists, and stakeholders. Curate datasets supporting operational models, feature stores, and AI/ML workflows while continuously learning data engineering best practices.

The AI Solutions Architect designs and implements AI-enabled solutions across operations, collaborating with various teams to translate business needs into production-ready systems.

Drive commercial initiatives to improve sales effectiveness: identify growth opportunities, develop strategies and business cases, partner with AEs and cross-functional teams, execute initiatives end-to-end, analyze performance, and measure impact to inform commercial decisions.

Lead development of commercial operating rhythms, performance insights, and scalable RevOps processes. Partner with Sales, Product, Risk, Marketing, Finance, and Operations to improve seller effectiveness, territory design, pipeline management, and enablement. Manage analytical and operational initiatives from problem definition through implementation, adoption, and measurement to drive commercial outcomes.

Develop and execute commercial strategy for the company’s largest customers. Partner with account management to drive expansion and retention, lead strategic planning and executive engagement, coordinate cross-functional teams to deliver customer solutions, produce executive-facing materials, and translate portfolio insights into scalable commercial initiatives.

Build and own underwriting and pricing decision systems end-to-end: design, implement, and operate backend services, integrate data sources, implement rules, improve pricing, and partner with product, risk, and operations to deliver production-quality solutions.

Design, build, and operate backend services and APIs for deal and application lifecycle; migrate a monolith to microservices; own features end-to-end; collaborate with product, QA, and designers; improve reliability, scalability, and developer experience; mentor engineers and lead technical design.

Own and deliver a slice of the renter onboarding application: design, develop, QA, deploy, and maintain features. Collaborate with product, design, operations, and analytics, ensure data and process integrity, communicate risks, and improve user experience and team processes.

Lead the product vision, roadmap, and execution for payments and financial operations including AR, AP, billing, invoicing, reconciliation, payouts, commissions, and accounting integrations. Convert manual spreadsheet-driven workflows into scalable, auditable systems, define data models and controls, partner with finance/accounting and engineering, and monitor metrics to improve reliability and efficiency across consumer, partner, broker, and business payment flows.

Manage the performance of an underwriting operations team, including hiring, scheduling, payroll, training, talent development, performance improvement plans, and initiative prioritization. Coordinate with Underwriting Operations, oversee trainers, and ensure team members remain current on company programs. The role permits telecommuting and requires fluency in Mandarin, a master’s degree in enterprise risk management or finance, and graduate coursework in insurance and operational risk management.

Communicate with renters, landlords, and brokers by phone and email; manage a deal pipeline, proactively follow up to advance deals and revenue, resolve customer issues, and collect engagement data to improve the customer experience.

Manage a customer deal pipeline, proactively follow up with renters by phone and email, advance deals, and support revenue growth. Collect communication and engagement data to improve the customer experience. The role requires strong organization, empathy, adaptability, analytical ability, and fluent written and verbal English and Mandarin communication.

Lead and coach the Strategic Accounts team to acquire and grow enterprise clients, manage P&L and revenue targets, maintain CRM hygiene and forecasts, partner cross-functionally on product and GTM, and use data to improve client usage and uncover new revenue.

Build and maintain scalable backend microservices and developer-facing APIs, lead projects end-to-end, collaborate with product and engineering teams, design secure/versioned APIs, and manage cloud infrastructure using IaC.

Own full-cycle B2B sales to acquire net-new multifamily property management clients: prospect, conduct discovery, build demos, close deals, support account launches, represent the company at events, track pipeline and competitive intelligence, and partner with GTM, Account Management, Marketing, and Customer Success to meet quota and improve sales processes while maintaining regulatory compliance.