Jobs at TheGuarantors

The AI Solutions Architect designs and implements AI-enabled solutions across operations, collaborating with various teams to translate business needs into production-ready systems.

Manage and optimize HubSpot CRM, design complex workflows and integrations, partner with Sales/Marketing/Data/Product/Engineering, improve CRM data quality, lead CRM projects end-to-end, and provide user training and documentation.

Identify and evaluate growth opportunities for TheGuarantors in New York City; build business cases and commercial strategies; partner with senior leaders and cross-functional teams to implement initiatives; engage customers and spend time in the field; measure and refine impact.

Drive commercial initiatives to improve sales effectiveness: identify growth opportunities, develop strategies and business cases, partner with AEs and cross-functional teams, execute initiatives end-to-end, analyze performance, and measure impact to inform commercial decisions.

Lead development of commercial operating rhythms, performance insights, and scalable RevOps processes. Partner with Sales, Product, Risk, Marketing, Finance, and Operations to improve seller effectiveness, territory design, pipeline management, and enablement. Manage analytical and operational initiatives from problem definition through implementation, adoption, and measurement to drive commercial outcomes.

Manage and grow a portfolio of multifamily operator clients, drive upsell/cross-sell, present performance data, forecast to goals, ensure HubSpot CRM accuracy, and travel monthly to meet partners.

Lead full-cycle recruiting across departments and levels, design sourcing strategies for technical and non-technical roles, build talent pipelines, partner with hiring managers on hiring profiles and interview plans, advise on interviewing and offer strategy, and collaborate on onboarding.

Develop and execute commercial strategy for the company’s largest customers. Partner with account management to drive expansion and retention, lead strategic planning and executive engagement, coordinate cross-functional teams to deliver customer solutions, produce executive-facing materials, and translate portfolio insights into scalable commercial initiatives.

Build and own underwriting and pricing decision systems end-to-end: design, implement, and operate backend services, integrate data sources, implement rules, improve pricing, and partner with product, risk, and operations to deliver production-quality solutions.

Lead the product roadmap for Zero Gap Renters Insurance, turning early customer learning into scalable features. Partner with engineering, design, insurance, compliance, operations, and GTM teams to improve adoption, compliance, retention, operational efficiency, and profitability while defining metrics and driving data-informed decisions.

Design, build, and operate backend services and APIs for deal and application lifecycle; migrate a monolith to microservices; own features end-to-end; collaborate with product, QA, and designers; improve reliability, scalability, and developer experience; mentor engineers and lead technical design.

Lead and scale HubSpot email and automation programs. Build and maintain reusable email templates/modules using HubL and HTML/CSS, segment audiences with a complex HubSpot data model, create and manage advanced workflows, debug rendering and data issues, document patterns, define KPIs, build reporting, and run experiments to improve engagement, deliverability, and business impact while partnering cross-functionally.

Build and maintain scalable microservices and developer-facing APIs to enable third-party client integrations. Develop secure, versioned APIs with strong developer experience, work end-to-end on projects, collaborate with engineering teams and leadership, and manage cloud infrastructure using IaC.

Own and deliver a slice of the renter onboarding application: design, develop, QA, deploy, and maintain features. Collaborate with product, design, operations, and analytics, ensure data and process integrity, communicate risks, and improve user experience and team processes.

Lead the product vision, roadmap, and execution for payments and financial operations including AR, AP, billing, invoicing, reconciliation, payouts, commissions, and accounting integrations. Convert manual spreadsheet-driven workflows into scalable, auditable systems, define data models and controls, partner with finance/accounting and engineering, and monitor metrics to improve reliability and efficiency across consumer, partner, broker, and business payment flows.

Manage the performance of an underwriting operations team, including hiring, scheduling, payroll, training, talent development, performance improvement plans, and initiative prioritization. Coordinate with Underwriting Operations, oversee trainers, and ensure team members remain current on company programs. The role permits telecommuting and requires fluency in Mandarin, a master’s degree in enterprise risk management or finance, and graduate coursework in insurance and operational risk management.

Lead and coach the Strategic Accounts team to acquire and grow enterprise clients, manage P&L and revenue targets, maintain CRM hygiene and forecasts, partner cross-functionally on product and GTM, and use data to improve client usage and uncover new revenue.

Build and maintain scalable backend microservices and developer-facing APIs, lead projects end-to-end, collaborate with product and engineering teams, design secure/versioned APIs, and manage cloud infrastructure using IaC.

Lead mid-market multifamily sales across a large West Coast territory, acquire new logos, generate pipeline via events and outreach, build buying committees, consultatively sell and cross-sell products, forecast to quarterly OKRs, partner with account managers for rollouts, maintain HubSpot records, represent the company at tradeshows, and travel roughly one week per month.

Own full-cycle B2B sales to acquire net-new multifamily property management clients: prospect, conduct discovery, build demos, close deals, support account launches, represent the company at events, track pipeline and competitive intelligence, and partner with GTM, Account Management, Marketing, and Customer Success to meet quota and improve sales processes while maintaining regulatory compliance.