Teams at Thomson Reuters

Manages enterprise and strategic legal technology customers, driving adoption, value realization, retention, and expansion through customer success plans, executive business reviews, check-ins, enablement, and proactive risk management. Serves as a CoCounsel product expert, presents customer and business insights, supports cross-functional initiatives, and uses Gainsight, Salesforce, and Gong to manage account information, pipeline, and forecasts.

Build and deploy secure, scalable software and AI solutions for legal workflows. Partner with legal customers to translate needs into technical products, develop production-grade Python services, evaluate LLM outputs, optimize prompts, and apply cloud-native, DevOps, and infrastructure-as-code practices. Mentor engineers, manage technical debt, and collaborate across engineering, product, legal, and design teams.

Lead the vision, strategy, roadmap, governance, and commercialization of Thomson Reuters’ shared Agentic Platform for Tax and Trade products. Partner with product lines, engineering, AI, security, compliance, design, sales, and finance to deliver orchestration, memory, integrations, identity, evaluation, and human-in-the-loop capabilities. Build and mentor a product management team, align senior stakeholders, manage platform economics, establish quality standards, and drive adoption, reliability, and business impact across a global B2B SaaS portfolio.