Teams at Thriveworks

Converts inbound inquiries into scheduled mental health appointments through consultative sales. Builds trust, assesses prospective clients’ needs, explains service value, overcomes objections, closes enrollments, and recommends alternatives when needed. Maintains sales and quality metrics in a high-volume remote call-center environment while providing empathetic client service and protecting confidentiality.

Lead revenue cycle operations, including patient accounts receivable, credit balances, eligibility verification, billing call center workflows, insurance denials, write-offs, collections, and outsourced vendor management. Develop KPIs, SOPs, training, and process improvements to reduce aging and denials, improve revenue integrity and cash flow, and enhance the patient financial journey across a multistate healthcare environment.

Provide remote clinical supervision to board-certified psychiatric nurse practitioners: monthly 20–30 minute Zoom supervision per NP, same-business-day email/text availability M–F, chart/progress note review, brief documentation after each supervision, complete required annual training. Must be licensed and reside in South Carolina, supervise at least four NPs, and meet stated disciplinary and experience criteria. Compensation: $800/month per NP.