Jobs at Toast

Supports G&A strategic finance by partnering with business leaders on resource allocation, workforce planning, financial modeling, forecasting, long-range planning, and performance analysis. Builds models for headcount, compensation, benefits, real estate, vendors, and strategic programs; delivers variance and trend insights; and helps optimize corporate spending through scenario modeling and cross-functional strategic initiatives.

Own Toast’s multi-year Procure-to-Pay strategy and transformation roadmap. Lead automation and AI initiatives, build investment business cases, negotiate high-value strategic vendor agreements, establish policies and controls, and partner with Finance, IT, Engineering, Legal, and senior leadership. Manage and develop a direct report while driving adoption, stakeholder alignment, and measurable commercial improvements across the procurement function.

Lead global revenue accounting, ensure ASC 606 compliance, oversee period-end close and SEC reporting, maintain SOX controls, drive automation and AI-enabled process improvements, partner cross-functionally, and build a high-performing team supporting new products and business initiatives.

Drive new customer growth for Toast among Thai cuisine restaurants through consultative sales. Responsibilities include following up on qualified leads, generating referrals, conducting discovery calls and product demonstrations in Thai, preparing quotes and contracts, closing deals, positioning Toast against competitors, and supporting successful customer onboarding. English is primarily used internally, while Thai supports customer communication.

The Retail Account Executive will prospect and build relationships with convenience stores, grocery stores, and bottle shops, managing the sales cycle and delivering tailored solutions using a consultative approach. This role requires strong communication and organizational skills while collaborating with various teams to meet business expectations.

The Retail Account Executive will prospect, build relationships, and close new accounts within convenience stores and grocery sectors, using a consultative sales approach to tailor solutions that meet business needs.

The Retail Account Executive will prospect and build relationships with convenience stores and grocery stores, managing the sales cycle and delivering tailored solutions to help clients thrive.

As a Retail Account Executive, you will prospect and build relationships with convenience stores and grocery channels, manage sales cycles, conduct demos, and collaborate with internal teams to deliver customized solutions.

The Retail Account Executive will drive sales for the Toast Retail platform by prospecting, building relationships, and customizing solutions for convenience stores and grocery outlets.

The Strategic Finance Manager will provide financial leadership, partner with Sales and Marketing, analyze business performance, and drive strategic initiatives to support company growth.

Lead Toast’s product and platform security organization, overseeing security platform engineering, application and cloud security, secure development practices, offensive security, vulnerability management, hardware security, and developer enablement. Partner with product and engineering leaders to establish secure defaults and scalable guardrails while reducing developer friction. Manage and grow a multi-team security engineering organization, expand security champions and tooling adoption, and align security posture with business and product priorities.

Generates qualified pipeline for enterprise account executives through outbound prospecting, cold calling, account mapping, lead nurturing, and scheduling discovery calls and demos. Maintains Salesforce records, collaborates with account executives and cross-functional teams, promotes new products, and supports enterprise marketing efforts. The role requires persistence, customer empathy, strong communication, organization, and comfort engaging senior decision-makers across large restaurant organizations.

Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.

Own and run the monthly release program for Toast IQ: set platform-readiness standards, manage technical dependencies and risk, coordinate cross-functional go-to-market and naming, instrument launch health and reporting, and establish governance and rhythms that scale multi-team agent launches.

Lead credit risk strategy for lending products by analyzing portfolio performance, identifying risk drivers, refining underwriting and pricing policies, and conducting A/B tests. Partner with Data Science to develop and monitor credit models, while building AI-enabled workflows that automate analysis and surface risk signals. Collaborate cross-functionally with Risk, Product, Engineering, Operations, and Data Science to support scalable fintech growth and compliant automated credit decisioning.

Design, build, and own backend services, APIs, and integrations supporting customer care workflows. The role connects Salesforce, billing, identity verification, document management, and iPaaS platforms; requires automated testing, code reviews, incident response, performance monitoring, and cross-functional collaboration. The engineer will also apply AI tools and may build production LLM solutions.

Designs, builds, and ships scalable full-stack features for Toast’s restaurant and retail technology platform. Responsibilities include developing resilient backend services and APIs, responsive web interfaces, distributed systems, and high-throughput enterprise solutions using Java, Kotlin, React, and TypeScript. The role requires solving ambiguous technical problems, ensuring system reliability and observability, applying engineering best practices, collaborating cross-functionally, and mentoring engineers.

Design and own end-to-end technical solutions and integration architecture for enterprise restaurant rollouts. Translate business requirements into scalable designs, validate integrations during pilots, oversee rollout integrity, produce handoff documentation, manage technical risk and escalations, and coordinate cross-functional teams from pre-sale through post-live stabilization.

Onboard Thai-speaking restaurant customers to Toast POS by creating implementation plans, conducting remote site assessments, coordinating installations, training staff, and supporting go-live. Manage multiple engagements, document configurations and deviations, troubleshoot issues, provide post-live guidance, and help customers improve restaurant operations. Meet activation goals while prioritizing customer needs and maintaining high-quality interactions.

Lead the strategic vision, architecture, development, security, upgrades, and lifecycle management of Toast’s ServiceNow platform supporting over 7,000 users. Manage technical roadmaps, integrations, automation, AI capabilities, performance, and technical debt while translating business needs into scalable solutions. Lead and mentor an engineering team, oversee ServiceNow modules and workflows, manage stakeholder priorities, and enforce platform best practices, service levels, and security standards.