Jobs at TopDog Law

Serve as the front desk and first point of contact, answering and routing calls via Genesys Cloud, resolving routine inquiries, documenting interactions in Filevine, managing incoming/outgoing mail and shipments, maintaining records and confidentiality, supporting office administrative tasks, and meeting service level expectations while identifying workflow improvements.

Support attorneys in pre-litigation personal injury matters in New York by organizing and summarizing records, investigating liability and compensability, communicating with insurers and clients, preparing no-fault/MVIAC and court filings, coordinating medical care and documentation, and preparing demand packages to advance settlements while maintaining compliant, organized case files.

The Business Development Representative role involves identifying and closing law firm referral partnerships, evaluating partners based on data, negotiating contracts, and managing a sales pipeline efficiently while driving growth for TopDog Law.

Lead and build a greenfield, AI-enabled product platform (custom CRM, case management, client portal). Manage up to five Technical PMs, drive roadmap and migrations off Salesforce/Filevine, prototype and ship AI-integrated features, and align product with engineering and executive goals to scale firm growth.

This VP of Client Marketing role involves building and executing client lifecycle marketing and experiences, improving referral programs, and enhancing overall client satisfaction, while leading a team and creating measurement infrastructures.

Lead analytics for law firm operations by writing advanced SQL and Python/R scripts, building executive dashboards, standardizing KPIs, analyzing case lifecycle metrics, identifying bottlenecks, and delivering actionable recommendations to drive capacity planning and process improvements.

Manage law firm partners by analyzing performance metrics, diagnosing issues, and driving improvement through data-driven partnerships. Collaborate with teams and communicate effectively to enhance client outcomes.